Hosted Email
- Tarification
-
Forfait gratuit disponible
- Note
- 4,1 (29)
- Développeur
- Clover Apps Limited
Galerie d’images vedette
L'application Hosted Email offre une messagerie avancée intégrée directement dans le panneau d'administration de votre boutique.
Augmentez votre crédibilité ; rien ne tue plus votre crédibilité en tant que détaillant en ligne que de répondre aux clients à partir d'une adresse e-mail gratuite fournie par Gmail, Hotmail ou Outlook. Répondre à partir d'adresses e-mail sur votre propre domaine maintient la confiance de vos clients. Nos comptes de messagerie sont compatibles avec tous les clients de messagerie modernes et les applications mobiles, vous pouvez donc continuer à utiliser le même client de messagerie que vous avez toujours utilisé. Vous pouvez également recevoir et répondre aux e-mails directement depuis l'administration de votre boutique.
- Comptes de messagerie sur votre propre domaine. Les e-mails génériques ne sont pas professionnels.
- Contrôle du personnel. Les boîtes aux lettres peuvent être restreintes au personnel choisi ou ouvertes à tous.
- Protection contre le spam et les virus. Obtenez une couche de protection supplémentaire contre les e-mails malveillants.
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Langues
anglais
Cette application n’est pas traduite en français
Catégories
Canaux
Automatisation des flux de travail
Tarification
Transfert d'email
Gratuite
- Alias gratuits pour transférer des e-mails
Compte de messagerie
$5 / mois
- Chaque compte de messagerie de 10 Go coûte 5 $ par mois
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Tous les frais sont facturés en USD. Les frais récurrents et basés sur l’utilisation sont facturés tous les 30 jours.
Avis (29)
We have been using this email client for about three years, and every time we have needed support, primarily for integrating changes on our end rather than issues on their side, we have received fantastic assistance. The communication is quick and to the point. They are always willing to help and take care of tasks for us so we can get back to business. I wish we could give them more than five stars. They are amazing and worth every penny!
Thank you for your review. It’s great to hear you’ve been pleased with the support you received, as we always strive to deliver prompt, effective assistance. We look forward to continuing to help you succeed. Thanks again for your kind words and for choosing our app!
The app works well - but that is not the primary reason for the rating. I have needed service twice now - not because of the app, but due to transitions needed for our business. Their service has been awesome. Prompt response and everything taken care of correctly. I don't experience that from a lot of companies these days - so this is what really stands out for me.
Thank you for sharing your experience. We're thrilled to hear that our support made a difference during your business transitions. Delivering exceptional service is something we take great pride in.
I have a very hard time accessing this email app that is supposed to be integrated via my shopify store. I am being asked for a user name and password - and I did not have to create that when obtaining the app. Their chat help is a bot that is not helpful. Getting tired of not being able to open my app like every other app I pay for - and having it work properly. Very poor customer service, very poor functionality.
Addition: Your response is wrong. I suddenly after months of accessing my email - was required to sign in with a password that didn't exist and was never required before. After literally days of trying to resolve the issue and so much back and forth, it become pointless to continue with such a flawed app. Good riddance.
Thank you for your feedback. The Hosted Email app does not require a username or password to load from your Shopify store, so the issue you encountered is likely to have been related to accessing webmail or setting up an email client or could have been a temporary issue with Shopify since they provide the authentication for the app.
It's impossible to say for sure because unfortunately, despite our support team’s willingness to assist, we were unable to resolve the issue due to the abusive and threatening nature of your messages and your unwillingness to provide sufficient details about the issue you were facing. Our chat system is AI-powered and successfully handles most queries. Our support ticket system is always available and is answered by our support team, who are dedicated to providing prompt and effective assistance.
We always strive to help every customer, but we cannot tolerate abusive or uncooperative behaviour, which makes it impossible for us to provide support.
We are unsure why you describe it as "literally days of trying to resolve the issue", as our support team replied to you 49 minutes after your initial threatening email and tried to help. Your second threatening email came in 2 hours 40 minutes later, which our support team replied to 19 minutes later, then you uninstalled the app.
I'm user of this app for few years now, and what a fantastic service! Every question and inquiry I had was successfully resolved asap. Thank you so much!!
Thank you for taking the time to leave us a review. It genuinely means a lot to us that you appreciate the service we give.
Best of luck with your business!!
easy to set up. poor quality, not really happy with the lack of ability. The design feels strait out of the 90's. it does the job. Personal opinion for me more than anything I think.
Thank you for taking the time to share your feedback. We appreciate your honest review.
We're sorry to hear that you're not entirely satisfied with the product. We would have loved the opportunity to address your concerns before you left this review. Customer feedback is crucial for us to improve our service.
It's important to note that you're currently using the first iteration of our app. Since your initial setup, we've released updates that address many of the issues you've mentioned. Unfortunately, due to the nature of email systems, we can't automatically upgrade your account without your action.
We'd be more than happy to assist you in updating to our latest version, which includes a more modern interface. Please reach out to our support team, and we'll guide you through the process.
Your satisfaction is important to us, and we're committed to providing a reliable and user-friendly email service. If you have any specific suggestions or would like to discuss your experience further, please don't hesitate to contact us directly.
Thank you again for your feedback. We look forward to the opportunity to improve your experience with our service.
Assistance
Assistance relative à l’application fournie par Clover Apps Limited.
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Développeur
Clover Apps Limited, H1 Peek Business Centre, Bishop's Stortford, CM23 5RG, GB
Lancement
23 juillet 2020
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