Hosted Email
Galerie d’images vedette
Caractéristiques
-
Utilisation directe dans l’interface administrateur Shopify
À propos de cette application
Lancement
23 juillet 2020
Langues
anglais
Cette application n’est pas traduite en français
Catégories
Gestion de tickets d’assistanceHosted Email app offers advanced email integrated directly in your store's admin panel.
Boost your credibility; nothing kills your credibility more as an online retailer than responding to customers from a free email address provided by Gmail, Hotmail or Outlook. Responding from email addresses on your own domain keeps trust high with your customers. Our email accounts are compatible with all modern email clients and mobile apps so you can continue using the same email client you always have. You can also receive and reply to emails directly from your store's admin.
- Email accounts on your own domain. Generic email does not look professional.
- Staff Control. Mailboxes can be restricted to chosen staff or open to all.
- Spam & Virus Protection. Get an extra layer of protection from malicious emails.
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Tarification
Email Forwarding
Gratuite
- You can create aliases for free. These are email addresses that forward on to another address.
Email Account
$5 / mois
- Each 10GB email account costs $5 a month.
Email Forwarding
Gratuite
- You can create aliases for free. These are email addresses that forward on to another address.
Email Account
$5 / mois
- Each 10GB email account costs $5 a month.
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Tous les frais sont facturés en USD. Les frais récurrents et basés sur l’utilisation sont facturés tous les 30 jours.
46 avis
This is an easy to use, simple, email service which is perfect for me. I am writing this review today because this week, Shopify updated which unintentionally shut down Hosted Email 24 hours. Normally, I never have issues with Hosted Email. I found a way to email them via the support system and told them I won't get any email they send me but wanted to let them know their app down. A customer service rep called me right away and let me know what was happening. He helped me sign in on the website version of the email service. They also emailed after Shopify fixed the problem on their end to let me know what happened. I have to say the customer service was very polite, helpful and kind. Very nice company.
Thank you for your appreciation. We're glad to hear you're happy with the app and the support.
Excellent service, we have been working together for almost 3 years and we have never had any major problems. And if we had, we got a quick and efficient solution. AWESOME!
Thank you for your appreciation. We're glad to hear you're happy with the app and the support.
so Excited to use this hosting app thats already within shopify instead of going elsewhere. I had trouble setting everything up and they went in and did it for me! They are so helpful!
Thank you for your kind words. We're thrilled to hear that you are enjoying the app and finding our support helpful.
Good customer service. Very responsive to questions and issues. It's directly integrated into Shopify so that helps. Only thing I am not 100% happy with is spam filtering. It could be better. Wish it had the same filtering and flagging for spam that GSuite uses.
We apologise for the inconvenience caused by our spam filter. We would like to address your concern and clarify that we are currently aware of only one request for assistance regarding this issue. We apologise if there was any miscommunication in addressing your concerns.
Our team works continually to improve our system to better meet the expectations of our users. In the communication we had with you yesterday you stated that it was adequate to move the items flagged as SPAM into the junk folder. Has this not happened or is that now unsatisfactory to you? Please let us know if you would like to discuss this further.
Worked for a couple of years, dealt with some delayed emails and had to physically check emails via Webmail. This past week we started getting a 20+ return to sender emails. Support asked me to re-connect and check all of my settings. Did that, waited 48 hours and still having issues. Super frustrating, looking at different email host.
We're sorry you've experienced these problems, although at this stage, it's unclear if the problem actually lies with our app or an issue in your Gmail account or settings as we have many users that also use the send mail as feature of Gmail and nobody else is reporting problems and we have been unable to reproduce your issue in a test Gmail account.
We have been doing our best to resolve this and your support ticket is still open and awaiting a response from you. If you'd prefer to move to another provider instead, you are of course free to do so and can cancel your service without without further charge by just uninstalling the app.
À propos de cette application
Lancement
23 juillet 2020
Langues
anglais
Cette application n’est pas traduite en français
Catégories
Gestion de tickets d’assistanceConçue par Clover Apps Limited
À propos de Clover Apps Limited
Note moyenne : 4,6
4 ans d’expérience dans la création d’applications pour l’App Store de Shopify
Clover Apps Limited, H1 Peek Business Centre, Bishop's Stortford, CM23 5RG, GB
Assistance
Envoyer un message+441279797143
support@cloverapps.io
Ce développeur n’offre pas d’assistance directe en Français.
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