리뷰 (90)

전체 평점
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2024년 7월 16일

I highly recommend this app to fellow store owners. It took me no time at all to set up Hotjar, and now I have access to invaluable insights into customer behavior. The app ensures I never lose tracking of Hotjar so I can always be able to understand visitor behavior on my site.

Dermaclara
미국
앱 사용 기간 대략 1개월
2024년 5월 10일

I am in love with this app! Best investment you will ever make for your small or medium business(maybe large too) Mine is small and it really helps me to understand the behaviors of my customers. Customer service is TOP! I had a bug and they fixed it in a day!

Justine Haines
캐나다
앱 사용 기간 2년 초과
2023년 12월 10일

One of the worst apps on Shopify. Very complicated to use and slow to get page video results. They send you an email of the video which I find to be unnecessary when customers should be able to view the videos on the app. They have a monthly small fee which I didn't mind. But once connected to their website it says something completely different like you're using the free plan even though you're paying for a premium version on Shopify. When I reached out to customer service they said the fee paid Shopify is just to keep the app embedded/active. The real prenium version is what you purchase on their website. I think there's 2 of this app on Shopify, let me just say don't waste you time. Absolutely useless.

EzClothin
미국
앱 사용 기간 3일
답글 Dualsided개 2023년 12월 11일

Hello, All our app does is make it easy to implement Hotjar script without development and ensures it consistently loads on any published theme. We don’t have any customer video or added costs.

You may be referring to the Hotjar service itself when referencing customer videos and premium costs (Hotjar is free for many but does charge for high volume stores). We have no direct affiliation with Hotjar, though we help thousands of stores use it successfully as it’s a fantastic customer behavior tool.

2024년 11월 16일

Wonderful

Famous Vault
나이지리아
앱 사용 기간 6분
2024년 7월 10일

This is not affiliated with Hotjar.

Clogau Outlet
영국
앱 사용 기간 1분
답글 Dualsided개 2024년 7월 11일

We do work with Hotjar to ensure a great experience and integration with Shopify.

You are correct that we are not directly affiliated with Hotjar and Hotjar does NOT have an official Shopify app. They partner with apps like ours to provide Shopify integration service. This is why we clearly state "We are not affiliated with Hotjar itself and have no ability to manage your account with Hotjar Ltd." in our our Shopify app description.

2023년 11월 27일

top

Tafelhaard Centrum
네덜란드
앱 사용 기간 2개월
2019년 9월 29일

This app is a game changer. Seeing what the customer sees and how they react to the store gives you so much feedback on what you should do in order to increase the conversion rate. Really appreciate this app!

Grounded Panda
미국
앱 사용 기간 4년 초과
2019년 7월 26일

Works perfectly. Very easy to setup. Definetively, Hotjar's the best tool for session recordings and heatmaps :)

98 Coast Av.
미국
앱 사용 기간 거의 4년
2018년 9월 6일

Allowed us to install Hotjar without getting charged an hour by our developer and is great to see association of Hotjar recordings to real Shopify users vs. typical anonymous IDs. Very helpful for customer service and UX planning.

ALASTIN Skincare®, Inc.
미국
앱 사용 기간 대략 3년
2022년 6월 1일

I love this app. If you want to have customer insights then use Hotjar.
It provides a huge insight into customer activities.
Thank you guy!!!

Abita store
중국
앱 사용 기간 2년 초과