Avaliações (89)

Classificação geral
3,5
Número por nível de avaliação
  • 72% das avaliações são de 5 estrelas
  • 6% das avaliações são de 4 estrelas
  • 0% das avaliações são de 3 estrelas
  • 3% das avaliações são de 2 estrelas
  • 19% das avaliações são de 1 estrelas
16 de julho de 2024

I highly recommend this app to fellow store owners. It took me no time at all to set up Hotjar, and now I have access to invaluable insights into customer behavior. The app ensures I never lose tracking of Hotjar so I can always be able to understand visitor behavior on my site.

Dermaclara
Estados Unidos
Aproximadamente 1 mês usando o app
10 de maio de 2024

I am in love with this app! Best investment you will ever make for your small or medium business(maybe large too) Mine is small and it really helps me to understand the behaviors of my customers. Customer service is TOP! I had a bug and they fixed it in a day!

Justine Haines
Canadá
Mais de 2 anos usando o app
10 de dezembro de 2023

One of the worst apps on Shopify. Very complicated to use and slow to get page video results. They send you an email of the video which I find to be unnecessary when customers should be able to view the videos on the app. They have a monthly small fee which I didn't mind. But once connected to their website it says something completely different like you're using the free plan even though you're paying for a premium version on Shopify. When I reached out to customer service they said the fee paid Shopify is just to keep the app embedded/active. The real prenium version is what you purchase on their website. I think there's 2 of this app on Shopify, let me just say don't waste you time. Absolutely useless.

EzClothin
Estados Unidos
3 dias usando o app
Dualsided deixou uma resposta 11 de dezembro de 2023

Hello, All our app does is make it easy to implement Hotjar script without development and ensures it consistently loads on any published theme. We don’t have any customer video or added costs.

You may be referring to the Hotjar service itself when referencing customer videos and premium costs (Hotjar is free for many but does charge for high volume stores). We have no direct affiliation with Hotjar, though we help thousands of stores use it successfully as it’s a fantastic customer behavior tool.

10 de julho de 2024

This is not affiliated with Hotjar.

Clogau Outlet
Reino Unido
1 minuto usando o app
Dualsided deixou uma resposta 11 de julho de 2024

We do work with Hotjar to ensure a great experience and integration with Shopify.

You are correct that we are not directly affiliated with Hotjar and Hotjar does NOT have an official Shopify app. They partner with apps like ours to provide Shopify integration service. This is why we clearly state "We are not affiliated with Hotjar itself and have no ability to manage your account with Hotjar Ltd." in our our Shopify app description.

27 de novembro de 2023

top

Tafelhaard Centrum
Países Baixos
2 meses usando o app
29 de setembro de 2019

This app is a game changer. Seeing what the customer sees and how they react to the store gives you so much feedback on what you should do in order to increase the conversion rate. Really appreciate this app!

Grounded Panda
Estados Unidos
Mais de 4 anos usando o app
26 de julho de 2019

Works perfectly. Very easy to setup. Definetively, Hotjar's the best tool for session recordings and heatmaps :)

98 Coast Av.
Estados Unidos
Quase 4 anos usando o app
6 de setembro de 2018

Allowed us to install Hotjar without getting charged an hour by our developer and is great to see association of Hotjar recordings to real Shopify users vs. typical anonymous IDs. Very helpful for customer service and UX planning.

ALASTIN Skincare®, Inc.
Estados Unidos
Aproximadamente 3 anos usando o app
1 de junho de 2022

I love this app. If you want to have customer insights then use Hotjar.
It provides a huge insight into customer activities.
Thank you guy!!!

Abita store
China
Mais de 2 anos usando o app
3 de dezembro de 2019

I use this app to review the visitor recordings. Getting insight on how your customers navigate your site is imperative. It also provides visibility to errors on your pages that your customers are experiencing.

Emotions Lab
Canadá
Mais de 2 anos usando o app