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Allowed us to install Hotjar without getting charged an hour by our developer and is great to see association of Hotjar recordings to real Shopify users vs. typical anonymous IDs. Very helpful for customer service and UX planning.
Very easy to install. Done in a minute! I would recommend this to everyone who has no real experience in coding :)
Works perfectly. Very easy to setup. Definetively, Hotjar's the best tool for session recordings and heatmaps :)
Its not working.
Hello,
Please email us at apps@dualsided.com and let me know what is not working so we can work quickly to resolve. Our Shopify Application is up and functional on thousands of stores and we are reporting no current errors.
Very bad, your application has added a line of code that causes several home pages to open each time my website is loaded. This experience is very annoying for my visitors and detracts from the quality of my site.
Hi, our application only adds the Hotjar script via Shopify Script Tags. Any page modifications come from your Hotjar settings. Please make sure you access your Hotjar account to manage what experiences you have enabled.
Does not work, contacted the support, and nothing.
Already installed the app 2 times, and everytime you open it, it says Error 400 Oauth error invalid_request: The redirect_uri is missing
Hi, we replied to your request on Sep 8 within 48 hours. This issue was resolved. Please let us know if there are any other issues accessing the application.
o app nao esta funcionado na minha loja abri uma pagina em braco sem informação ou coteudo ***************
It says my account is on a free plan after the 7-day trial however you guys are still charging me $1 and I can't cancel my subscription. PLEASE CANCEL
Hello, like most Shopify applications you must remove our application from your Shopify store to cancel usage. This can be found in your Shopify Admin under Settings -> Apps. As we also emailed you; since our application is still installed and in use on your store, the approved $0.99 per month charge is being applied. Removing our application will end this charge.
I love this app. If you want to have customer insights then use Hotjar.
It provides a huge insight into customer activities.
Thank you guy!!!
Estou testando, particularmente estou gostando. Não é difícil de configurar, espero que continue com esse desempenho.
This app is only showing our technical teams previews of our store, or 3rd parties technical support. Not one recording of a customers' visit.
Hello, sorry to hear you are not seeing any recordings using HotJar. As stated in our description, our application only supports the installation of Hotjar across all themes in a storefront without theme editing required.
For any questions or issue on Hotjar service itself, such as session recording, please reach out to Hotjar directly at Hotjar.com
This app is a huge eye opened and huge help. love it so much. highly recco you download it now. great app
Such a great free version, its helping me figure out what Im lacking to drive conversions. Surveys, polls, heatmaps, session captures, etc. HUGE HELP! thank you so much!
I use this app to track what my customers are doing and where I can improve. The recordings work the best that I've ever seen an app make them work.
Awesome! Very helpful spy tool. It allowed me to watch my visitors closely and know their reactions so I can upgrade my website for better sales.
Cheap billing rate too.
Customer service is poor. keep on sending me away to the FAQ, where there is no answer for my question. Help Centre didnt want to help me, in fact send me to the Resource Library, where there is no help. Same like talking to a bot.
very helpful tools
its allow me to navigate my visitors and know what they need
to upgrade my website
thanks HotJars
I use this app to review the visitor recordings. Getting insight on how your customers navigate your site is imperative. It also provides visibility to errors on your pages that your customers are experiencing.
The app very helpful for me to detect my store visitor and I Happy use hotjar make me easier working
Was working initially then stopped shortly after HotJar site issue last month. Multiple attempts to reconnect not successful.
This is Mandatory.
I Stopped counting the number of times I found mistake, dead urls, bugs etc...
Ciao
For a Free app, hotjar is very helpful thanks to the makers 100 percent. Honestly, for me, its only missing 2 things that I think would be very helpful. Create an app for my iPhone that makes a sound when someones on the page along with the rest of these great features already, I guaranty us iPhone users would be willing to pay a buck or 2. Thank you I'm in and no it did not mess up my page at all
Ps, if we can narrow in on the city would be great
good and like using it especially the report, perhaps need more time to get more data and get more feedback on it. so quite ok!
Aplicativo fenomenal, consegui alguns insights muito bons para melhorar meu site, parabéns de verdade aos desenvolvedores pela qualidade!!
very good app, but why there have a feedback flag in our store and that is not good flag.if anyone of developer see this ,pls help.
First records stopped before the free period. Second, 89€ per month for this is not a price, it's a joke. Third, even after uninstalling the app some js are still loaded in Shopify.
Not good at all! This messed up my theme and I still cant figure out what the app changed in my theme, I deleted the app but still my theme is messed up!
Hello, our application does NOT edit the theme whatsoever. We leverage Shopify Scripts API to append the Hotjar tracking code through that Shopify controlled protocol which has no changes to the theme itself.
Sorry to hear something happened to your theme. I would suggest looking at what other apps or changes have been made to address the issue.
Works great. Wish it was easier, or they had pre-built heat maps for add to cart, initiate, checkout, purchase, ect
A really handy app to gain access to customer thinking data .
Ótimo aplicativo! Muito obrigado aos desenvolvedores por criarem um app tão útil para o crescimento do meu negócio.
great app, easy to use, helpful and fast, even the free plan is greate ..................................
I just love it. Used for years on several WordPress sites, now I just installed it on my first eCommerce on Shopify. A very helpful and powerful tool.
Very usefull app with a lot of content, it's allow you to follow your customers, understand them and improve your website
Very intuitive app. Helped me a lot in understanding customer behavior on my website yourdetoxbottle.com
What a great app. Very useful and helpful. The free version is completely awesome. I 100% recommand.
Love it! Helps me a lot with making my conversion better. Solves lot's of issues with product page :)
Top , Achei o app um dos melhores, recomendo oooooooooooooooooooooooooooooooooooooooooooooooooooooooooooo
Really enjoying the app. Can really pinpoint the areas our customers engage the most and find out our weak points. 10/10 Would recommend. dadrack.com.au
Totally awesome app. Valuable insight into what visitors are actually doing on your site and whether there is a problem with something on your site.
It's a really good app. Helped me fix a couple of dire issues which prevented my viewers from finishing a purchase. Plus, it helps me understand the user experience of my key pages. My only issue, which is probably not a huge one to others but which I have yet to find a way around in the case of my site, is that the software slows the page load speed of my site. Otherwise, it's a really awesome app that I would recommend over and over.
https://pacificbling.com
Simple. Working. Free.
Nothing more to add.
I do not know what the developer gains out of this app since it is free, but it works perfect.
Brilliant app, provides a huge insight into customer behaviour,
pity we can not show behavior in the checkout pages
Great App so far, I had used it on my store and the installation process was quite fast and flawless.
I feel the app is ok I do like the feedback tab. Overall I think it can be of use for Shopify vendors.
5 stars 5 stars 5 stars 5 stars 5 stars 5 stars 5 stars 5 stars 5 stars 5 stars 5 stars 5 stars 5 stars
I love this app. If you want to have customer insights then use Hotjar and see how your customers interect with your website.
Thanks this app is awesome seeing recordings of what customers experience on my website is not only exhilarating but also very informative!
I love this app, any business can gain a lot of context and useful information about the store and how customers interact with it. I totally recommend it
Useless, it won't connect my store to hotjar so what's the point? I need to fill 100 characters so there you go
I love this app already it has nice feature designs that allows my customers to rate my store according to its performance. I gave it a 4 out of 5 because i had just installed it to see if it will be of more good.
alls goood, the best apps to understand your cutomers behavior , its relly helped me to fix my store's error
the app only worked for 1 day and it stopped working. only saw about 5 videos. no recordings after that.
The free plan for small stores that recieve less than 2000 views a month is great for people interested in analytics.