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very good in use over the browser - on mobile really not convenient
Hi, can you let us know what you mean about not being convenient in mobile? Hotjar isn't device or breakpoint specific and tracks the same way on all. Thanks!
I highly recommend this app to fellow store owners. It took me no time at all to set up Hotjar, and now I have access to invaluable insights into customer behavior. The app ensures I never lose tracking of Hotjar so I can always be able to understand visitor behavior on my site.
I am in love with this app! Best investment you will ever make for your small or medium business(maybe large too) Mine is small and it really helps me to understand the behaviors of my customers. Customer service is TOP! I had a bug and they fixed it in a day!
slick little app. I love it. thank you. Would be nice if there were some more visual text chat options (ie: if we could drag it to the part of the screen we want so it doesnt get in the way with our website design). However, still 5 star app.
loving the new-ish pricing model too!
thank you
Love it. Incredibly valuable insights at a highly affordable cost. Would recommend to folks getting started on their e-comm journey in particular.
I use this app to review the visitor recordings. Getting insight on how your customers navigate your site is imperative. It also provides visibility to errors on your pages that your customers are experiencing.
This is not affiliated with Hotjar.
We do work with Hotjar to ensure a great experience and integration with Shopify.
You are correct that we are not directly affiliated with Hotjar and Hotjar does NOT have an official Shopify app. They partner with apps like ours to provide Shopify integration service. This is why we clearly state "We are not affiliated with Hotjar itself and have no ability to manage your account with Hotjar Ltd." in our our Shopify app description.
Its free. Try it! Easy installment and easy to use. Great app to improve the flow on your page and make it easier for customers
i had the original app last year when i first launched then deleted it as it started charging me . re-downloaded this year but its not giving me access to recordings via shopify. where is the app?
Brilliant app, has helped us improve our customer experience massively, provides a huge insight into customer behaviour