Hotjar Install , 86 reviews

Overall rating
3.1
Counts per rating level
  • 72% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 19% of ratings are 1 stars
November 27, 2023

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Tafelhaard Centrum
Netherlands
2 months using the app
September 29, 2019

This app is a game changer. Seeing what the customer sees and how they react to the store gives you so much feedback on what you should do in order to increase the conversion rate. Really appreciate this app!

Grounded Panda
United States
Over 4 years using the app
July 26, 2019

Works perfectly. Very easy to setup. Definetively, Hotjar's the best tool for session recordings and heatmaps :)

98 Coast Av.
United States
Almost 4 years using the app
September 6, 2018

Allowed us to install Hotjar without getting charged an hour by our developer and is great to see association of Hotjar recordings to real Shopify users vs. typical anonymous IDs. Very helpful for customer service and UX planning.

ALASTIN Skincare®, Inc.
United States
About 3 years using the app
June 1, 2022

I love this app. If you want to have customer insights then use Hotjar.
It provides a huge insight into customer activities.
Thank you guy!!!

Abita store
China
Over 2 years using the app
December 3, 2019

I use this app to review the visitor recordings. Getting insight on how your customers navigate your site is imperative. It also provides visibility to errors on your pages that your customers are experiencing.

Emotions Lab
Canada
Over 2 years using the app
September 9, 2019

I use this app to review the visitor recordings. Getting insight on how your customers navigate your site is imperative. It also provides visibility to errors on your pages that your customers are experiencing.

solowomen
United States
Almost 2 years using the app
March 20, 2019

Very easy to install. Done in a minute! I would recommend this to everyone who has no real experience in coding :)

PELOTON DE PARIS
Belgium
Over 1 year using the app
April 7, 2019

Brilliant app, provides a huge insight into customer behaviour,
pity we can not show behavior in the checkout pages

Saji Shop
France
Over 1 year using the app
July 13, 2020

Love it. Incredibly valuable insights at a highly affordable cost. Would recommend to folks getting started on their e-comm journey in particular.

Fyrian
Australia
About 1 year using the app