Rezensionen (12)

Gesamtbewertung
4,2
Anzahl pro Bewertungsstufe
  • 83 % der Bewertungen sind 5 Sterne
  • 8 % der Bewertungen sind 4 Sterne
  • 0 % der Bewertungen sind 3 Sterne
  • 0 % der Bewertungen sind 2 Sterne
  • 8 % der Bewertungen sind 1 Sterne
7. September 2023

Terrible app, didn't sync properly, emailed support twice & heard nothing back.

Kick Game
Niederlande
4 monate mit der App
GenovaWebArt hat geantwortet 21. September 2023

Dear Customer,
We regret the recent inconvenience you faced while using our Hreflang Manager app. We are pleased to inform you that the support email issue has been resolved.

We sincerely apologize for any frustration caused and are grateful for your valuable feedback. Upon investigation, we identified a technical problem that led to some support emails not being received, and we want to assure you that this issue has been fully resolved. All emails sent to our support team are now being processed without any issues.

We understand that you encountered difficulties with the app's synchronization, and we acknowledge that this was due to a technical error on our part. It's important to note that we are in the process of preparing for the release of an entirely new version of our application, planned for the end of September. In this upcoming release, all synchronization issues will be thoroughly addressed, providing a seamless experience for our users.

Thank you for choosing to continue using our application. We reached out to you previously, offering assistance, and we encourage you to answer if there is anything we can do to help you further.

Should you, or anyone else, encounter similar issues in the future, please do not hesitate to contact us at support@hreflang.store. We remain dedicated to delivering prompt and effective support to all our customers.

Once again, we apologize for any inconvenience you experienced, and we are here to assist you with any additional questions or concerns you may have.

Sincerely,
Hreflang Manager for Shopify Stores