We have been using eCommHub about a week since we switched over to Shopify (which was about 4 months ago).Still having the long task of getting the site ready to go live! Our previous issues which was killing about 6-8 hours per day for 2 people in the office was stock checks, we was doing this manually by downloading our suppliers CSV file and having created our own for 1,000 of products, this was a tedious and some what exhausting task, not forgetting that we couldn't actually spend any time concentrating on running the businesss.
We was having problems where customers were very unhappy when they purchased a product and the item was out of stock, we either had to lose the customer by providing a full refund or giving an upgraded option for free, not exactly a good business model right?
So, when we switched to eCommHub - it was so easy to use and we was up and running in no time, their system asks us to enter server details on where to grab the suppliers CSV from and then we just have to confirm what columns we want the system to work with, such as stock levels.
We were actually amazed at the fact we dont have to manually check stock levels anymore!
I could carry on writing but it'll be too much for people to read, the customer service is excellent, even though we are based in London and i believe eCommHub are in California we still got a call to find out how we are getting on and if there are any questions we need answering.
All in all, fantastic job guys and we will be using your services for years to come. Looking forward to all improvements.