Omtaler (361)

Samlet vurdering
4,9
Antall per vurderingsnivå
  • 93 % av vurderingene er 5 stjerner
  • 1 % av vurderingene er 4 stjerner
  • 1 % av vurderingene er 3 stjerner
  • 1 % av vurderingene er 2 stjerner
  • 4 % av vurderingene er 1 stjerner
5. mars 2024

Great work and assistance! Fast response and everthing gets fixed quick! Thanks to my agent fiona!

Oscold
Nederland
3 måneder bruker appen
etailerhub svarte 8. mars 2024

Hi Oscold,

Thank you for taking the time to share your positive experience with us! 🌟 We're thrilled to hear that our platform and support team have been instrumental in enhancing your dropshipping journey.

At HyperSKU, we strive to provide fast and effective solutions to our customers' needs, and we're delighted that you've experienced just that with Fiona's assistance.

Your satisfaction is our top priority, and we're here to support you every step of the way. If you ever need further assistance or have any questions, please don't hesitate to reach out.

Best Regards,
HyperSKU Team

6. mai 2024

nice app

sweethome1028
Hongkong SAR Kina
4 måneder bruker appen
12. april 2024

The best dropshipping agent ive used, their team is amazing and hardworking, truly the highest quality!

EQUILIVA SUOMI
Norge
18 dager bruker appen
etailerhub svarte 19. april 2024

Hi EQUILIVA SUOMI,

We appreciate you taking the time to leave a review! Your positive feedback motivates us to keep striving for excellence in everything we do. Here at HyperSKU, we're passionate about helping our customers achieve their business goals.

Best Regards,
HyperSKU Team

16. februar 2024

I'd love to give 5 stars, but if I am being completely transparent, I just can't do that. The service, response time, helpful information and communication...everything on the top level about Hypersku is truly phenomenal. The staff are professional, polite, and always try to go above and beyond.

5/5 for customer service and communication. Benson is fantastic!

So what is lacking? Well...the backend stuff that is unfortunately really significant for the bottom line of a business.

I tried selling these neat glasses--bad idea, do not recommend glasses of any kind, btw--and the shipping was simply outrageous. 7x more expensive than the PRODUCT. This is a huge problem! For that price, you'd think at least the shipping times would be better than say, Ali or Temu or something. No, still a month. In other words...why choose here when you could go literally anywhere else, including Amazon, and get a much better deal? And then rose bears. Bears themselves, no issues, great price. But with a nice box? Extreme shipping cost due to the size. Same response as above: why go through Hypersku for that? Not worth it. You wouldn't be making money through that; you'd probably be losing.

For some things, Hypersku is great with shipping, but again, the times in general are not good from my experience. You might have a better experience. Shipping costs and times vary per product.

For me, and I think this is important to note, my experience with dropshipping across the board--with Ali, eBay, Amazon, and Hypersku--was so negative I absolutely won't touch it again for a VERY long time. I have broken products, people wanting refunds, people not getting their stuff...totally not worth it. There are many people who do make profit and a very good profit....I just wasn't one of those people. So take this review with a grain of salt in the sense of dropshipping not being my forte!

Faith Love Fam
USA
4 måneder bruker appen
etailerhub svarte 20. februar 2024

Dear Faith Love Fam,

Thank you for taking the time to share your feedback with us. We appreciate your honesty and your recognition of Benson's dedication to providing excellent customer service.

We understand your concerns regarding the shipping costs associated with certain products, particularly the glasses and rose bears. Please accept our apologies for any inconvenience this may have caused.

Upon investigation into your specific case, we found that the glasses product you mentioned requires shipment through a specialized shipping line, which does incur relatively higher costs due to the nature of the product. However, we acknowledge your feedback and are actively exploring alternative shipping solutions or recommending other product options that may better suit your needs and budget.

Your experience with dropshipping is valuable feedback, and we're sorry to hear that it hasn't met your expectations. We're continuously working to improve our services and streamline the shipping process to provide better value to our customers.

Thank you for your patience and understanding. Should you have any further questions or concerns, please don't hesitate to reach out to Benson or our support team. We're here to assist you in any way we can.

Best Regards,
HyperSKU Team

3. april 2024

Very good job!

שעונים & תכשיטים BERILINE
Israel
23 dager bruker appen
etailerhub svarte 30. mai 2024

Hi BERILINE,

Thank you for your positive feedback! We appreciate you letting us know we're doing a very good job. We're always striving to improve and value your continued business.

Best Regards,
HyperSKU Team

8. april 2024

Great team, very responsive. Thanks for the work!

Coscute
Frankrike
14 dager bruker appen
etailerhub svarte 30. mai 2024

Hi Coscute,

Thank you for your review! We appreciate your feedback on our responsive team. We're committed to providing excellent customer service.

We value your feedback and welcome you to reach out if you have any suggestions for improvement.

Best Regards,
HyperSKU Team

2. februar 2024

really appreciate the service and the quick response about everything that i asked, and the automations of the app is perfect.

Euphoria
Israel
9 måneder bruker appen
etailerhub svarte 20. februar 2024

Hi Euphoria,

Thank you for your kind words! We're thrilled to hear that you're pleased with our service and quick responses. Our team works hard to ensure seamless automation, and it's fantastic to know that it's working perfectly for you.

If you have any further questions or need assistance, feel free to reach out anytime.

HyperSKU Team

17. januar 2024

Embarking on the journey of utilizing HyperSKU for my company, Zanala, has been an absolute game-changer. At the heart of this transformative experience was Fiona, who not only facilitated a smooth onboarding process but also became an indispensable guide in navigating the intricacies of eCommerce.

*Service Excellence:*
Navigating the HyperSKU system with Fiona's assistance felt like having a dedicated ally in my team. Her personalized approach to addressing my concerns and providing tailored solutions underscored a level of service that goes beyond the ordinary. Fiona's commitment to Zanala's success was palpable, making the entire experience not just transactional but genuinely collaborative.

*HyperSKU System:*
As the founder of Zanala, I was particularly impressed by the intuitive design and user-friendly interface of the HyperSKU system. Fiona took the time to understand the unique needs of my business and shared invaluable insights on how to leverage the platform effectively. The result was a seamless integration of the HyperSKU system into Zanala's operations, enhancing our efficiency in product sourcing, order fulfillment, and inventory management.

*Customer Service Excellence:*
Fiona's dedication to Zanala's success was not just limited to technical aspects. Her responsiveness and willingness to share her expertise made her an integral part of my team. It's rare to find someone who approaches customer service with such a personal touch, and Fiona's efforts have undoubtedly elevated the Zanala experience.

*Shipping Time:*
In the dynamic world of eCommerce, meeting customer expectations on shipping time is paramount. HyperSKU's efficient shipping process, coupled with Fiona's proactive communication, ensured that Zanala's customers received their orders promptly. This level of reliability and commitment to timely deliveries reflects positively on Zanala's brand image.

*Other Advantages:*
Zanala's partnership with HyperSKU has proven to be a strategic move, given the platform's versatility and reliability. Fiona not only facilitated the integration but also shared insights on how Zanala could make the most of HyperSKU's features. The transparency in pricing and rigorous quality control measures align with Zanala's commitment to providing customers with a seamless and trustworthy shopping experience.

*Fiona's Speedy WhatsApp Responses:*
On a personal note, Fiona's availability on WhatsApp has been a game-changer for Zanala . Her swift responses, even during urgent situations, have demonstrated a level of dedication that goes beyond standard customer service. Knowing that Fiona is just a message away adds a personal touch to the professional relationship, making Zanala feel like a priority in HyperSKU's ecosystem.

In essence, Zanala's journey with HyperSKU has been a collaborative and personalized experience, thanks to Fiona's unwavering support. From refining our operations to addressing day-to-day concerns, Fiona has played a crucial role in Zanala's growth within the eCommerce landscape. The combination of HyperSKU's robust platform and Fiona's exceptional service has truly set a new standard for what a partnership in eCommerce can achieve.

Zanala
Nederland
9 måneder bruker appen
etailerhub svarte 18. januar 2024

Hi Zanala,

First of all, we truly appreciate the time and effort you invested in sharing your detailed and positive experience with HyperSKU.

It's heartening to know that our collaborative and personalized approach, coupled with Fiona's exceptional service, has contributed to Zanala's growth and success. We're committed to maintaining this high standard and look forward to continuing this transformative partnership.

If there's ever anything you need, feel free to reach out. Here's to more milestones with Zanala and HyperSKU! 🌟

Best Regards,

HyperSKU Team

26. april 2024

Great to work with!
Very recommended!

CapyShopp
Israel
3 dager bruker appen
etailerhub svarte 29. april 2024

Hi CapyShopp,

Thank you so much for your fantastic review! Here at HyperSKU, we're dedicated to providing exceptional service and high-quality solutions to help our customers maximize their revenue and achieve success.

We're thrilled to hear that we're on the right track!

Best Regards,
HyperSKU Team

5. mai 2024

We weren't particularly pleased with this, as we found the loading of product information extremely slow (it was like having a dial-up connection back in the 1990's). That was our main issue and decided to remove the application for that reason.

WONDERCRAFT LTD
Storbritannia
Rundt 1 time bruker appen
etailerhub svarte 8. mai 2024

Dear WONDERCRAFT LTD,

Thank you for taking the time to leave a review, and especially for your patience in sharing your experience. We sincerely apologize for the inconvenience caused by the slow loading of product information within our system.

We understand your frustration, and a 3-star rating highlights that our service fell short of your expectations. Currently, our website and system are undergoing upgrades, which may be contributing to these delays.

We value your feedback tremendously. While we understand you removed the application at this time, we would love the opportunity to demonstrate the full potential of HyperSKU.

Thank you again for your feedback. We appreciate your understanding and look forward to potentially regaining your trust in the future.

Sincerely,
The HyperSKU Team