Omtaler (590)

Samlet vurdering
4,9
Antall per vurderingsnivå
  • 93 % av vurderingene er 5 stjerner
  • 2 % av vurderingene er 4 stjerner
  • 1 % av vurderingene er 3 stjerner
  • 1 % av vurderingene er 2 stjerner
  • 3 % av vurderingene er 1 stjerner
Redigert 11. juli 2024

A pleasure to work with, they are always on top of things and very helpful

PawsMartOnline
USA
11 måneder bruker appen
17. januar 2024

Embarking on the journey of utilizing HyperSKU for my company, Zanala, has been an absolute game-changer. At the heart of this transformative experience was Fiona, who not only facilitated a smooth onboarding process but also became an indispensable guide in navigating the intricacies of eCommerce.

*Service Excellence:*
Navigating the HyperSKU system with Fiona's assistance felt like having a dedicated ally in my team. Her personalized approach to addressing my concerns and providing tailored solutions underscored a level of service that goes beyond the ordinary. Fiona's commitment to Zanala's success was palpable, making the entire experience not just transactional but genuinely collaborative.

*HyperSKU System:*
As the founder of Zanala, I was particularly impressed by the intuitive design and user-friendly interface of the HyperSKU system. Fiona took the time to understand the unique needs of my business and shared invaluable insights on how to leverage the platform effectively. The result was a seamless integration of the HyperSKU system into Zanala's operations, enhancing our efficiency in product sourcing, order fulfillment, and inventory management.

*Customer Service Excellence:*
Fiona's dedication to Zanala's success was not just limited to technical aspects. Her responsiveness and willingness to share her expertise made her an integral part of my team. It's rare to find someone who approaches customer service with such a personal touch, and Fiona's efforts have undoubtedly elevated the Zanala experience.

*Shipping Time:*
In the dynamic world of eCommerce, meeting customer expectations on shipping time is paramount. HyperSKU's efficient shipping process, coupled with Fiona's proactive communication, ensured that Zanala's customers received their orders promptly. This level of reliability and commitment to timely deliveries reflects positively on Zanala's brand image.

*Other Advantages:*
Zanala's partnership with HyperSKU has proven to be a strategic move, given the platform's versatility and reliability. Fiona not only facilitated the integration but also shared insights on how Zanala could make the most of HyperSKU's features. The transparency in pricing and rigorous quality control measures align with Zanala's commitment to providing customers with a seamless and trustworthy shopping experience.

*Fiona's Speedy WhatsApp Responses:*
On a personal note, Fiona's availability on WhatsApp has been a game-changer for Zanala . Her swift responses, even during urgent situations, have demonstrated a level of dedication that goes beyond standard customer service. Knowing that Fiona is just a message away adds a personal touch to the professional relationship, making Zanala feel like a priority in HyperSKU's ecosystem.

In essence, Zanala's journey with HyperSKU has been a collaborative and personalized experience, thanks to Fiona's unwavering support. From refining our operations to addressing day-to-day concerns, Fiona has played a crucial role in Zanala's growth within the eCommerce landscape. The combination of HyperSKU's robust platform and Fiona's exceptional service has truly set a new standard for what a partnership in eCommerce can achieve.

Zanala
Nederland
9 måneder bruker appen
etailerhub svarte 18. januar 2024

Hi Zanala,

First of all, we truly appreciate the time and effort you invested in sharing your detailed and positive experience with HyperSKU.

It's heartening to know that our collaborative and personalized approach, coupled with Fiona's exceptional service, has contributed to Zanala's growth and success. We're committed to maintaining this high standard and look forward to continuing this transformative partnership.

If there's ever anything you need, feel free to reach out. Here's to more milestones with Zanala and HyperSKU! 🌟

Best Regards,

HyperSKU Team

12. april 2024

I am currently collaborating with Bonny at HyperSKU, and I must say, the experience continues to be outstanding. Bonny handles every aspect of the service with remarkable efficiency, and her support consistently exceeds expectations.

Additionally, the platform itself has proven to be exceptionally satisfactory, particularly in terms of delivery times which are consistently prompt and the dashboard is super easy to use. For anyone considering this service, I wholeheartedly recommend it for its excellence and reliability.

MUQLO
Tyskland
Rundt 1 måned bruker appen
etailerhub svarte 19. april 2024

Hi MUQLO,

We appreciate you taking the time to leave a review! Your positive feedback motivates us to keep striving for excellence in everything we do. Here at [Your Company Name], we're passionate about helping our customers achieve their business goals.

Thank you for trusting us to be a part of your journey!

Best Regards,
HyperSKU Team

18. desember 2023

One of the best websites i have worked with, much better than the other’s

ZeeMelia
Sverige
10 måneder bruker appen
etailerhub svarte 9. januar 2024

Hi ZeeMelia,

Thank you so much for your kind words! We're delighted to know that you've had a positive experience with HyperSKU.

Your satisfaction is our priority, and we're committed to delivering top-notch service. If you ever have more feedback or need assistance, don't hesitate to reach out. We appreciate your trust in us!

Best Regards,
HyperSKU Team

20. august 2023

Extremely slow, images not loading. Products not great for the UK, cheap tech from ali express and random items.

Satin & Sox
Storbritannia
10 måneder bruker appen
etailerhub svarte 23. august 2023

Hi Satin & Sox,

Thank you for taking the time to provide feedback on your experience with HyperSKU.

We understand your frustration, and we're actively working on system improvements to ensure a seamless experience for our users. Please look forward to upcoming updates that aim to rectify these issues.

Regarding our product range, we are dedicated to curating a diverse catalog that caters to various markets. Your feedback is invaluable, and we will certainly look into diversifying our offerings to better serve the UK market. Just so you know, for a more tailored product selection suited to your specific needs, we encourage you to connect directly with your dedicated agent. They are equipped to provide personalized services and help you access more unique and focused products.

An agent from our team will reach out to you soon to discuss potential solutions and ways we can better serve your needs. We appreciate your patience and understanding, and we're committed to making your experience with HyperSKU both valuable and positive!

Best Regards,
HyperSKU team

4. desember 2023

I'm currently having an excellent experience with HyperSKU and am thoroughly impressed with the seamless services they provide. The platform simplifies product sourcing, order fulfillment, making it an invaluable tool for my e-commerce business. Big shoutout to Jayden for his stellar efforts and dedication—working with him is fantastic!

NOVOGEARS
USA
10 måneder bruker appen
etailerhub svarte 18. januar 2024

Hi NOVOGEARS,

Your positive feedback brightened our day! We're grateful for the opportunity to contribute to your positive experience with HyperSKU.

If there's anything more you'd like to share or if you have questions in the future, our team is here for you. Thank you for choosing HyperSKU.

Best Wishes,
HyperSKU Team

14. oktober 2023

I've been using HyperSKU for a few months now, the company is growing fast and their service is really thorough and professional. In particular, their ERP system is truly the simplest and easiest to understand and operate of all the applications I've used. I had one store now, but with the help of their team, I believe I will open another store soon, and their team will answer my messages on weekends, I don't worry about anything.

They take care of every user, for me my support agent always give me timely response and recommend hot selling product every time, their team work makes huge effects.
I highly recommend HyperSKU, I think I will continue to work with them, if you are looking for an efficient and technical dropshipping company, you can really give them a try. It feels like they're not just one person serving you, they're serving you as a team, so it's easy to get a win-win here.

DDesigns
Israel
10 måneder bruker appen
9. november 2023

I have worked with a lot of dropshipping service providers this is the best. A good and convenient system and most importantly there is always a representative who is available for any question.

NewBorn
Israel
10 måneder bruker appen
etailerhub svarte 8. mars 2024

Hi NewBorn,

Absolutely delighted to hear your positive feedback! Thank you for taking the time to share your experience with us. We're committed to providing excellent service and are thrilled that we could meet your expectations. Your satisfaction is our top priority, and we look forward to serving you again in the future.

If you ever need assistance, don't hesitate to reach out. Thanks again for choosing us!

HyperSKU Team

Redigert 28. august 2020

PURE SCAM - READ

If you expect that they have a fair return policy for any defective item that you purchase from them, you are very WRONG. They only offer 5 days! to request a refund after the delivery day. And even worse, after you make the refund request, they only give you 2 days in order you provide evidence (a picture) of the defective item.

Good luck contacting your client and asking him/her for a picture of the defective product in just 2 days. 90% of the clients will contact you about a defective item after this ABUSIVE deadline. Imagine that you cannot claim a legit refund for a defective $35 product just because your client did not contact you in 5 days. What a joke.

-- Read their return policy! --

How to Request Refund or Reshipment
Sellers must send the refund or reshipment request within 5 days of the order marked as delivered according to tracking code.

HyperSKU will check your request and will issue refund or arrange reshipment, if the proofs are valid. During the process, HyperSKU might ask for more information and seller should provide it within two business days.

Gadbe™
Storbritannia
10 måneder bruker appen
etailerhub svarte 31. august 2020

Hi Gadbe, I'm sorry to hear what you've experienced with refund/reshipment. We suggest you set up a reasonable customer service policy with customers so to avoid abuse. If your customer could provide valid proof within 5 days, or even within 7 days (count in the 2 extra days after we heard from you the first time), we are happy to offer you return or reshipment. Wish you best of success!-Annabel from HyperSKU

12. mars 2024

Great sourcing agent

RENZA
Storbritannia
5 måneder bruker appen
etailerhub svarte 15. mars 2024

Hi Renza,

Thank you so much for your glowing review! 🌟 We're thrilled to hear that you're finding HyperSKU to be a game-changer for your dropshipping business.

If you ever need further assistance or have any questions, please don't hesitate to reach out.

Best Regards,
HyperSKU Team