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This was by far my worst business decision yet. I'm fairly new to dropshipping, but not business and the way these people do business is super shady. I ordered products over a month ago that I never received, because THEY shipped it in an oversized box and it was returned to sender. Rookie mistake for a so-called logistics company and then refused to refund me or express ship it. They simply stated "it will get there eventually". I requested simple things from my agent Bonnie that would take days and her response was simply "we're busy". When I asked to speak to someone in management, she said that "management doesn't speak to customers". Immediately severed all ties after that. I lost thousands in photoshoot and product purchases because of their lack of customer support. People can say what they want about CJ, but what took Bonnie two weeks to achieve for me CJ accomplished in an hour and a half. If you want real success, stay away from this place.
Dear The Side Chick Shop,
We sincerely apologize for the challenges you've faced, and we appreciate your candid feedback. It's disheartening to hear about your negative experience, and we understand the impact it has had on your business.
We take your concerns seriously, and we're committed to addressing them promptly. Our team is conducting a thorough investigation into the issues you've raised, particularly the shipping complications and the communication delays with your agent.
Thank you for bringing this to our attention. We value your business and are committed to earning back your trust.
Best Regards,
HyperSKU Team
Their support is great! Answers all your questions super fast, everything is clear. Their prices are good, delivery times very correct. I highly recommend them.
Hi Invictoria,
Thank you for your kind words and recommendation! We truly value your feedback and are thrilled to hear about your positive experiences with HyperSKU. Our team is dedicated to providing excellent service, efficient communication, and reliable order fulfillment.
We appreciate your trust in us and are here to support your business every step of the way. If you ever have more questions or need assistance, feel free to reach out.
Thanks again for choosing HyperSKU!
Best Regards,
HyperSKU Team
Thank Benson and HyperSKU for your exceptional dropshipping services. Your professionalism, reliability, and efficiency have enabled me to expand my product range and reach a wider audience without managing shipping logistics or inventory. Your timely and accurate delivery of products has built trust with my customers, resulting in positive reviews and repeat business. I appreciate your dedication to customer satisfaction and the level of communication you maintained throughout our partnership. I look forward to continuing our partnership and achieving even greater success together.
Thank you again for your outstanding dropshipping services.
Dear JoyCollierAi,
Thank you for taking the time to express your appreciation for HyperSKU's dropshipping services. We are delighted to hear that our professionalism, reliability, and efficiency have contributed to your business expansion and enhanced your reach in the market.
Thank you once again for your kind words and for choosing HyperSKU as your preferred dropshipping partner. Should you have any further inquiries or require any assistance, please do not hesitate to reach out to us. We are always here to help!
Best regards,
Victoria
HyperSKU Team
Fair prices
not that many products, very slow loading, delivery fee is super expensive
Hi Frosted House,
Thank you for taking the time to share your feedback. We sincerely apologize for the frustration you've experienced. We understand how important these factors are for your business, and we want to assure you that we're here to help.
【How We Can Help】
We've already notified one of our dedicated agents to reach out to you directly. They can work with you to:
- Find the specific products you're looking for.
- Explore the full range of delivery options and identify the most cost-effective solution for your needs.
- Answer any questions you may have about our platform or services.
If you haven't received a message from our agent yet, please don't hesitate to reach out directly to our support team at support@etailerhub.com.
We value your business and your feedback. We're committed to continuously improving our platform and services to ensure a smooth and successful experience for all our customers.
Sincerely,
The HyperSKU Team
It’s just blank for the most part but the few times something showed up, It wouldn’t let me search for anything. It’s like it’s a fake app. Useless. I’m really bummed out because it seems like if this app were real it would be really cool.
Hi Moonshade Products Sunglasses, our apologies that you had a unpleasant experience with HyperSKU's searching feature. Sounds like there were network issues and may we ask you kindly to login and try again? With your HyperSKU account you can submit sourcing requests and our staff will source the products for you, directly from factories. You will be able to view product details and manage orders at ease. Don't hesitate to contact us if any question! -Annabel from HyperSKU
We weren't particularly pleased with this, as we found the loading of product information extremely slow (it was like having a dial-up connection back in the 1990's). That was our main issue and decided to remove the application for that reason.
Dear WONDERCRAFT LTD,
Thank you for taking the time to leave a review, and especially for your patience in sharing your experience. We sincerely apologize for the inconvenience caused by the slow loading of product information within our system.
We understand your frustration, and a 3-star rating highlights that our service fell short of your expectations. Currently, our website and system are undergoing upgrades, which may be contributing to these delays.
We value your feedback tremendously. While we understand you removed the application at this time, we would love the opportunity to demonstrate the full potential of HyperSKU.
Thank you again for your feedback. We appreciate your understanding and look forward to potentially regaining your trust in the future.
Sincerely,
The HyperSKU Team
Till now I didn't faced any major issue they help me in my almost every queries.
Hypersku is highly recommended by my course instructor. Though I am still a beginner to work with Hypersku team, I have felt their ability and efficiency. Before working with Hypersku team, I was so worry about the sourcing of products, the negotiation with suppliers, packing, logistics, delivery, storage, advertisement and customer service..... All these aspects cost me a lot and spent much of time.
It make me so exhausted.
Now, these problems that bothered me are no longer a problem because you can get professional advice and assistance from Hypersku team promptly.
I strongly believe that my business is able to have a good prospect when we continuously working with Hypersku.
It works for me. I have one store and the team answer all my questions in timely manner.The best app to process and update orders. Quite easy to use.