整體評分
4.8
各級評分數量
  • 91% 的評分為 5 顆星
  • 1% 的評分為 4 顆星
  • 0% 的評分為 3 顆星
  • 2% 的評分為 2 顆星
  • 6% 的評分為 1 顆星
編輯時間:2023年3月15日

my agent is helpful(jiana), but the only con is they don't ship on weekend, and sometime the shipping fee is high

smirkland
香港特別行政區
使用應用程式 9個月
etailerhub 已回覆 2023年3月15日

Hi, smirkland
We’re so grateful that you took the time to share your feedback. Glad to know that Jiana was able to help you with your inquiry. Regarding the shipping time, we will try out best to process your orders in time. It's recommended to place your orders a few days ahead of the weekend to speed up the fulfillment process.
HyperSKU put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. Thank you for your kind words and we look forward to serving you again! - Victoria from HyperSKU

2023年3月22日

Jarvan has been very helpful and a great addition to my team. HyperSKU is good, I can vouge for them.

Yompershoes
美國
使用應用程式 2個月
etailerhub 已回覆 2023年3月23日

Hi Yompershoes,
We’re so grateful that you took the time to share your feedback!
We are glad that Jarvan was able to help you with your inquiry. HyperSKU put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. Thank you for your kind words and we look forward to serving you again!
Have a lovely day : )

- Victoria from HyperSKU

2023年1月3日

Terrible support. Order never arrived and did not get refunded yet even though I requested almost 2 weeks ago.

Your Vanity
美國
使用應用程式 14天
etailerhub 已回覆 2023年1月3日

Hi Your Vanity, we appreciate your valuable feedback!

We want you to know that we heard you, and we will try our best in assisting with your inquiries. HyperSKU offers a comprehensive aftersale policy that clearly states, any long shipping orders exceeding 30 days are eligible for a refund. https://support.hypersku.com/en/articles/6765770-hypersku-return-policy-can-i-refund-reship-or-return-hypersku-orders If you qualify for any of the situations mentioned in the policy, feel free to discuss them with your dedicated agent for further aftersale solutions. Thank you for your time! - Victoria from HyperSKU

2023年2月24日

HyperSku is really a great app with professional personnel!
Great interface and app but also a fantastic agent Jane :)

Smycke & Co
瑞典
使用應用程式 3個月
etailerhub 已回覆 2023年2月26日

Thank you for your feedback, Smycke & Co! We are delighted to learn that Jane was able to help you with your queries promptly and that you enjoyed using our app! Providing our valued customers with seamless and satisfactory service is a top priority at HyperSKU. Please do not hesitate to contact us at any time should you require further assistance. - Victoria from HyperSKU Team

編輯時間:2023年10月30日

Die App ist sehr durchsichtlich! Ich habe einen privaten Agent, den Benson, der mir hilft wenn ich es brauche! Die Lieferung ist auch sehr schnell und unkompliziert!!!
Ich kann diese App 100% weiterempfehlen!!!

bobblei.com
德國
使用應用程式 11個月
etailerhub 已回覆 2023年4月11日

Vielen Dank, dass Sie sich die Zeit genommen haben, Ihre positiven Erfahrungen mit HyperSKU zu teilen und unsere App anderen zu empfehlen. Wir freuen uns zu hören, dass Benson, Ihr engagierter Agent, Ihnen einen außergewöhnlichen Service geboten hat, indem er alle Ihre Fragen umgehend beantwortet und ein nahtloses Liefererlebnis gewährleistet hat.

Wir wissen Ihr Vertrauen in unsere Plattform zu schätzen und freuen uns darauf, Ihre Erwartungen auch in Zukunft zu übertreffen.

Danke, daß Sie uns gewählt haben!
- Victoria von HyperSKU

2023年4月24日

Hypersku biedt goede commuincatie en snelle levering. Ik ben erg tevreden en mijn klanten ook. Erg aan te raden!

VIDAMAC
荷蘭
使用應用程式 5個月
etailerhub 已回覆 2023年4月25日

Hallo VIDAMAC,
Bedankt voor uw vriendelijke woorden en aanbevelingen. We zijn blij om te horen dat je een geweldige ervaring hebt gehad met onze diensten!

Aarzel niet om op elk moment contact op te nemen en we kijken ernaar uit u weer van dienst te zijn.
Fijne dag.

- Victoria from HyperSKU Team

2022年4月14日

Super easy to use their system for ordering, tracking and finding new products, plus the personal help you get via skype from their staff is very crucial to our success. Thanks Abby Wang for your support and to Hypersku for a super simple app

I Need One Of Those Now
英國
使用應用程式 3年多
etailerhub 已回覆 2022年8月18日

Thank you very much for your recognition and praise! We've been improving our system usage experiences; It's so glad to know you are satisfied with our system!
We wish your team all the best! And we shall offer high standard services like we used to do! (And we've told Abby about your warm review, she is highly grateful about that! thanks! )
Good luck!

2021年8月6日

It's been such a seamless and smooth process working with HyperSKU. Sergei has been such a reliable and consistent support! From sourcing products to fulfilling orders, HyperSKU has been such a great partner to work with. Thanks Sergei for always being so patient in answering all my questions, no matter how small or how many questions I bring to him. Thanks so much!!

Chic to a T
加拿大
使用應用程式 大約2年
2021年10月15日

I have been working Hypersku for well over 5 months now and on 2 separate stores. My account manager has been nothing but excellent. She is always their to assist, find new products, help figure out solutions, help with customer messages. When you ask them to complete a task for you it is complete within 1-2 days.

Byron Wave Eyewear
澳洲
使用應用程式 大約2年
編輯時間:2021年8月21日

HyperSKU provides awesome services with good quality products, been working for them with for a month. I am very much satisfied with their services, would totally recommend them!

Anime Dagger
美國
使用應用程式 接近2年