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I'd love to give 5 stars, but if I am being completely transparent, I just can't do that. The service, response time, helpful information and communication...everything on the top level about Hypersku is truly phenomenal. The staff are professional, polite, and always try to go above and beyond.
5/5 for customer service and communication. Benson is fantastic!
So what is lacking? Well...the backend stuff that is unfortunately really significant for the bottom line of a business.
I tried selling these neat glasses--bad idea, do not recommend glasses of any kind, btw--and the shipping was simply outrageous. 7x more expensive than the PRODUCT. This is a huge problem! For that price, you'd think at least the shipping times would be better than say, Ali or Temu or something. No, still a month. In other words...why choose here when you could go literally anywhere else, including Amazon, and get a much better deal? And then rose bears. Bears themselves, no issues, great price. But with a nice box? Extreme shipping cost due to the size. Same response as above: why go through Hypersku for that? Not worth it. You wouldn't be making money through that; you'd probably be losing.
For some things, Hypersku is great with shipping, but again, the times in general are not good from my experience. You might have a better experience. Shipping costs and times vary per product.
For me, and I think this is important to note, my experience with dropshipping across the board--with Ali, eBay, Amazon, and Hypersku--was so negative I absolutely won't touch it again for a VERY long time. I have broken products, people wanting refunds, people not getting their stuff...totally not worth it. There are many people who do make profit and a very good profit....I just wasn't one of those people. So take this review with a grain of salt in the sense of dropshipping not being my forte!
Dear Faith Love Fam,
Thank you for taking the time to share your feedback with us. We appreciate your honesty and your recognition of Benson's dedication to providing excellent customer service.
We understand your concerns regarding the shipping costs associated with certain products, particularly the glasses and rose bears. Please accept our apologies for any inconvenience this may have caused.
Upon investigation into your specific case, we found that the glasses product you mentioned requires shipment through a specialized shipping line, which does incur relatively higher costs due to the nature of the product. However, we acknowledge your feedback and are actively exploring alternative shipping solutions or recommending other product options that may better suit your needs and budget.
Your experience with dropshipping is valuable feedback, and we're sorry to hear that it hasn't met your expectations. We're continuously working to improve our services and streamline the shipping process to provide better value to our customers.
Thank you for your patience and understanding. Should you have any further questions or concerns, please don't hesitate to reach out to Benson or our support team. We're here to assist you in any way we can.
Best Regards,
HyperSKU Team
the app is really good, good support and kept very simple so that everyone understands it, thank you for giving us the opportunity to use this app for free! <3
Hi MyNuggy，
Thank you so much for your glowing review! 🌟 We're delighted to hear that you're enjoying HyperSKU and finding it to be a valuable asset for your dropshipping business.
We're committed to keeping HyperSKU simple and user-friendly for everyone, and we're thrilled that you appreciate our efforts.
If you ever need further assistance or have any questions, please don't hesitate to reach out. We're here to help!
Best Regards,
HyperSKU Team
Great for dropshipping, Jayden was super responsive and helpful. Would recommend to anyone getting started.
Hi Hydrovi,
Thank you for your review! We're happy to hear Jayden's responsiveness and helpfulness were valuable as you get started with dropshipping.
We value your feedback and welcome you to reach out if you have any suggestions for improvement.
Best Regards,
HyperSKU Team
I like to work with HyperSKU. I get quick support and answers for all my questions. I can highly recommend it.
Hi JustStark,
Thank you for your review and for recommending HyperSKU! We're committed to providing quick support and answers to all your questions. We appreciate your feedback and welcome you to reach out if you have any suggestions for improvement.
Best Regards,
HyperSKU Team
HyperSku is an absolute game-changer for dropshipping! Their product selection is extensive, their platform is user-friendly, and their shipping is lightning-fast. Customer support is excellent, and their pricing is unbeatable. I highly recommend it to anyone in the dropshipping business!
Hi UnikEra,
Thank you so much for your glowing review! 🌟 We're thrilled to hear that you're finding HyperSKU to be a game-changer for your dropshipping business.
We take pride in our extensive product selection, user-friendly platform, and lightning-fast shipping to ensure the best experience for our customers.
Our team is dedicated to providing excellent customer support, and we're delighted that you've had a positive experience with us. Your recommendation means the world to us!
If you ever need further assistance or have any questions, please don't hesitate to reach out.
Best Regards,
HyperSKU Team
The support system at HyperSKU is exceptional. Over the past few days, I have been in contact with various sourcing agents to determine which one is most suitable for my business model. HyperSKU stands out as the best. Moreover, Jayden has been amazing and extremely supportive, addressing all my questions and doubts thoroughly.
Hi Ronnyessentials,
Thank you for your review! We're thrilled to hear HyperSKU's exceptional support system stands out to you. Jayden's thoroughness in addressing your questions and doubts exemplifies the service we strive to provide.
We appreciate you choosing HyperSKU and welcome you to reach out if you have any suggestions for improvement.
Best Regards,
HyperSKU Team
Very good dropshipping supplier. I'm satisfied with them.
A must have!
Hi Nadisspyssel,
Thank you for your review! We're happy to hear you're satisfied with HyperSKU as a dropshipping supplier.
We value your feedback and welcome you to reach out if you have any suggestions for improvement.
Best Regards,
HyperSKU Team
Great team and a very good service, I have no complaints and done a lot of business with them.
Hi Fenci,
Thank you so much for your fantastic feedback! We're thrilled to hear that you've found our suppliers to be reliable and our services efficient – that's exactly what we strive for!
We're always here to help in any way we can. Don't hesitate to reach out!
Best Regards,
HyperSKU Team
Very good customer service, gives you a good answer to any questions you might have. They are more than happy to help.
Hi SugarSocks,
Thank you for the positive review! Excellent customer service is a core value for us, and we're happy to hear our team has been able to provide you with clear and helpful answers to your questions. We're always happy to assist in any way we can!
Best Regards,
HyperSKU Team
Fiona is the best agent I ever had, she is proactive, aware of the business and always ready to help. HyperSKU, give her a raise!
Hi Merel's Modehuis,
Thank you so much for your fantastic feedback about Fiona! We're thrilled to hear that you find her proactive, knowledgeable, and always willing to help. We'll be sure to pass your kind words on to her.
Best Regards,
HyperSKU Team