Reseñas (231)

Calificación general
4,7
Recuentos por nivel de calificación
  • El 93% de las calificaciones son de 5 estrellas
  • El 2% de las calificaciones son de 4 estrellas
  • El 0% de las calificaciones son de 3 estrellas
  • El 0% de las calificaciones son de 2 estrellas
  • El 5% de las calificaciones son de 1 estrellas
8 de agosto de 2021

Stella customer support! Had an issue with my thumbnails after installing the app and Alex was on it within an hour (on a Saturday night too!) He even went above and beyond and suggested more customizations for our site. This was the best experience we've had with an app. Many thanks!

SWL
Estados Unidos
Alrededor de 24 horas usando la aplicación
13 de noviembre de 2020

I wish I had found Hyperspeed sooner! I've been to other 'speed experts' who told me I would need to remove apps to further improve speed. These were important apps I need, like Chat, Klaviyo, Facebook Pixel? No way... I was bummed until I learned of Hyperspeed in a random internet post while researching Shopify optimization. My site did not start out raw, it had already been run through by a respected speed expert. Images were already compressed, the low hanging fruit had been picked. I was not expecting anything remotely impressive. Well, I was WRONG. I would give this app 10 stars if I could. It cut my loading time by more than HALF and I did not have to remove ANY apps to get there. GtMetrix score and even Google page speed are now MUCH higher. I can already see my conversion rates on the climb. I expect SERP improvement as well, my site was embarrassingly slooooooow. The app is very intuitive. I installed it in the evening and there were some issues that needed to be ironed out. It's very safe because all changes live in a review that can be tested before publishing. At no point did I feel I was putting my site at risk during the process. Alex from hyperspeed was quick to respond to my questions and was able to get things working perfectly. This took a few back and forth reviews/edits but he stayed with me until after MIDNIGHT. Some of the best support I've received as a certified app/extension junky and I've been at this for nearly a decade. This app is a total no brainer and will more than pay for itself month after month. OUTSTANDING!

ShootingTargets7
Estados Unidos
Alrededor de 23 horas usando la aplicación
Fecha de modificación: 25 de noviembre de 2019

Via Googles PageSpeed Insightes, my page score started off at 27. This is low. This is why I was looking for something to help speed up my page. The first time I ran it my score dropped to 23. I ran it again thinking I did something wrong. When I retested my score dropped to 17. I'm not sure how it can do the opposite of what it was supposed to do.

Its Bean Called Java
Estados Unidos
Alrededor de 21 horas usando la aplicación
Rvere respondió 12 de diciembre de 2019

Sorry to hear about that! Hyperspeed focuses on improving your site's actual speed instead of the PageSpeed score. The score is more of a checklist for developers to consider, and doesn't correlate with real speed or impact SEO rankings.

Also, considering multiple audits is important since individual ones can be extremely variable. Tests on the same site with no changes can result in very different scores.

I'd love to make sure your store is as fast as it can be. Just let me know if you'd like to give Hyperspeed another try and I can help with that.

23 de octubre de 2021

Terrific! I had a slight problem with the app when it first installed, in the theme preview (it does not publish automatically), a couple of my pages did not load correctly. I reached out to the theme who fixed it within a couple hours, and my store is now lightning fast! Would highly recommend.

Audacia Home
Estados Unidos
Alrededor de 14 horas usando la aplicación
26 de enero de 2021

Early days, but the performance gains are looking very promising. Support has been exceptional, and the app itself makes what seems like a pretty daunting set of tasks to undertake very straightforward, with excellent options to pick and choose exactly which optimisations are right for your site.

Coffee-Direct.co.uk
Reino Unido
Alrededor de 8 horas usando la aplicación
25 de abril de 2021

Installed the app, support was on it, when an issue arrived. There is a fail safe test prior to publishing, which I really like.

PEAKPTT - Push To Talk Over Cellular
Estados Unidos
Alrededor de 4 horas usando la aplicación
16 de abril de 2019

I would give 0 stars if I could. This app quite literally broke my website. Customers on my store wouldn't be able to check-out which really affected my sales.

We are lucky we caught onto it quickly, because if we didn't that's thousands of dollars down the drain because of a poorly built application.

Would give 0 stars if I could. I'm extremely lucky I take daily backups, if I didn't I would be totally screwed as THE REVERT CHANGES OPTION that the APP PROVIDES didn't even rectify the problem that IT caused.

Super Cheap Fabrics
Australia
Alrededor de 3 horas usando la aplicación
Rvere respondió 19 de abril de 2019

Hey there, thanks for your feedback! I'm so sorry you had this experience.

We've looked into it and our server was backed up on launch day which caused the revert changes feature to lag. We've beefed up our server and added an extra emergency backup so this doesn't happen again!

We also looked into making our theme preview system clearer. Our intention was for the preview to allow you to test out your site to make sure nothing was broken before anything gets seen by a customer. It looks like we did a poor job in making that clear in the interface. We're working on additional checklists now to make the process of checking easier.

Again, I'm so sorry you had this experience. I'd love to make it right. I've already emailed you, but if you get in touch at alex@rvere.com, I'll make sure your shop reaches the best speeds possible.

7 de julio de 2022

I strongly do not recommend this app. All the images from the product collection disappeared and when I uninstalled their code, not a single image came back...

NAUTIKA
Estados Unidos
Alrededor de 2 horas usando la aplicación
Rvere respondió 8 de julio de 2022

Sorry to hear about the experience you've had! We've investigated and it looks like Hyperspeed was uninstalled during the code removal process. After clicking Remove Theme Changes, it can take a couple minutes to finish cleaning the store. As uninstallation prevents us from accessing the store, Hyperspeed wasn't able to complete the code removal process to fix your images.

Safety is our first priority, which is why we've added a preview system to allow our optimizations to be checked before anything is published. Unfortunately, not every optimization works perfectly with every theme as optimizing code can result in errors. In this case, it looks like LazyLoad wasn't compatible with the collection images which caused the issue.

I've gotten in touch personally to help fix up any remaining issues! Please let me know if we can help fix anything up. And if you'd like to give the app another go, I'd be happy to help make sure everything works great with your store. Just let me know!

Thanks,
Alex

7 de junio de 2019

Instant improvement, great support.. We'll see how we get on going forward. On our site www.annalise.co.uk

Annalise Jewellery
Reino Unido
Alrededor de 2 horas usando la aplicación
19 de febrero de 2020

DO NOT INSTALL... Made my website look like complete shit and slowed desktop speed by 30 points and Mobile Speed by 17 points... Thanks my website is now fucked

Commando Designs
Estados Unidos
Alrededor de 1 hora usando la aplicación
Rvere respondió 19 de febrero de 2020

Hey there, sorry to hear about that! We have a preview system in place so that you can check your store over for any issues before publishing. No changes are made to your store before you choose to publish.

That being said, your site is currently the exact same as it was from before Hyperspeed was installed. It looks like you've used our emergency restore option to remove those changes. Your store is now in its previously untouched state.

Please keep in mind individual speed audits are extremely variable. Testing the exact same site can result in different scores. Also, Shopify does take some time to re-cache your store after any changes are made.

If you'd like to give the app another try, just let me know and I'd be happy to make sure your preview works great before you publish any optimizations!