Hyperspeed EXTREME Page Speed

Sorry to hear about the experience you've had! We've investigated and it looks like Hyperspeed was uninstalled during the code removal process. After clicking Remove Theme Changes, it can take a couple minutes to finish cleaning the store. As uninstallation prevents us from accessing the store, Hyperspeed wasn't able to complete the code removal process to fix your images.

Safety is our first priority, which is why we've added a preview system to allow our optimizations to be checked before anything is published. Unfortunately, not every optimization works perfectly with every theme as optimizing code can result in errors. In this case, it looks like LazyLoad wasn't compatible with the collection images which caused the issue.

I've gotten in touch personally to help fix up any remaining issues! Please let me know if we can help fix anything up. And if you'd like to give the app another go, I'd be happy to help make sure everything works great with your store. Just let me know!

Thanks,
Alex

Hey there, sorry to hear about that! We have a preview system in place so that you can check your store over for any issues before publishing. No changes are made to your store before you choose to publish.

That being said, your site is currently the exact same as it was from before Hyperspeed was installed. It looks like you've used our emergency restore option to remove those changes. Your store is now in its previously untouched state.

Please keep in mind individual speed audits are extremely variable. Testing the exact same site can result in different scores. Also, Shopify does take some time to re-cache your store after any changes are made.

If you'd like to give the app another try, just let me know and I'd be happy to make sure your preview works great before you publish any optimizations!