Avis (379)

Note globale
4,9
Nombre d’avis par note
  • 96 % des avis sont des avis à 5 étoiles
  • 3 % des avis sont des avis à 4 étoiles
  • 0 % des avis sont des avis à 3 étoiles
  • 0 % des avis sont des avis à 2 étoiles
  • 1 % des avis sont des avis à 1 étoiles
12 octobre 2023

SUPPORT, PLEASE ANSWER! My store isn't working properly anymore like reported via chat and email. Please reply and help to resolve the issue! The entire installation has been going on for days now, but this is a CATASTROPHE!!!

SPIRIT - beauty excellence
Allemagne
4 jours d’utilisation de l’application
Centous Solutions a répondu 14 octobre 2023

Hi,

I apologize for the inconvenience. According to our records, we responded to your email 20 hours ago. However, it seems you may have missed our reply.

Please check and update me as soon as possible, so that I can assist you in resolving the issue.

29 octobre 2022

I am subscribing to your app “I agree to terms”, because here in Denmark, as part of the EU, it is mandatory to prompt the customer for the conditions. But in the cart, where your app will appear, it is a problem. Your app (= the conditions message generated by the app) does not show up every time in the cart. That means that the customer / buyer can not read and accept the conditions, but is still prompted to do so, in order to proceed. And that does not work. If I reload the page, it usually appears. But the customer / buyer does not know that. So I will lose the order! Can you fix this ASAP, or I will have to find another solution / app.

Smidr
Danemark
3 mois d’utilisation de l’application
Centous Solutions a répondu 31 octobre 2022

Hi,
We are really sorry for the inconvenience.
We have already sent an email for support but we didn't get any response from your side.
It would be great if you reinstall the app so, we can setup the app for you.
Thank You!

8 juin 2020

The checkbox did not appear on some browsers.
I contacted for help and I got help.
Everything could have gone well if the app was compatible with multilingual sites.
Useless app for multilingual sites. I paid 2 months for nothing.

CARDOTAKU
Japon
Environ un mois d’utilisation de l’application
Centous Solutions a répondu 8 juin 2020

Hi,
We understand the value of your money to you.
We already supported you with the theme issue.
If you have any other issue, then we will still help you, or if you want a refund, then we also provide it to you.
Thanks!

25 septembre 2018

It just doesn't work period another order went through and they simply bypassed the whole damn thing going to uninstall it now.

j2 Skincare
États-Unis
14 jours d’utilisation de l’application