优化
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I have purchased Termzy and installed it and still can't get the checkbox at my cart for customers. I have reached out to support 4 times and have not been contacted back.
Edit - The emails were not received by the Termzy team, searching their email didn't show that they had tried to communicate with me previously. Hence, no reply until the 6th day, when I finally received one of their emails (after this review was done).
The setup details didn't illustrate how to "simply" enable them within the theme settings. Furthermore, not having the T&C's checkbox resulted in a customer refund of $77, I was offered $2 worth of free monthly subscription, and I was asked on 3 separate occasions to remove this review stating "it impacts our team despite our efforts to help" and that it "would really help me professionally".
We’re sorry to hear about your experience and truly apologize for any inconvenience caused.
Our support team responded to your emails multiple times, but it seems we didn’t receive any replies.
Once we finally received a response from you, we checked your store and found that the app was simply not enabled in the theme settings.
Great app, just what we were looking for. We sell alcohol, and it allows us to confirm legal age when ordering.
Mady was able to help with adjustments, making everything work seamlessly.
we where looking for a checkbox to sell used goods, and the checkbox should only appear for certain products. app is easy to setup. however we discovered, that when adding the product in the not empty cart the checkbox did not appear. support super helpful, fixed this with a few lines of code in our theme! 5*. Just missing the feature of adding another checkbox for terms & condition within the same app. Thank you!
Thank you for your valuable feedback and for rating us 5 stars! 🌟 We're glad to hear that our support team could assist you in resolving the issue quickly.
We appreciate your suggestion regarding an additional checkbox for terms & conditions within the same app. We’ll definitely consider this for future updates to enhance functionality. If you have any more feature requests or need further assistance, feel free to reach out.
Thanks again for your support! 🚀
Quick in response and got it working exactly like I needed!
Thank you so much for your kind words!
We’re glad to hear that everything is working exactly the way you needed and that our support was quick and helpful.
If you ever need any further assistance or have questions in the future, feel free to reach out. We’re always here to help!
Works well, looks good and easy to set up.
I did have to contact support to customise the positioning in our mini cart. Mady was excellent, and had it all sorted in no time.
Thank you so much for your kind words! :blush: We're glad to hear that the setup was smooth and the app looks great on your store. We're especially happy to hear Mady was able to assist you quickly with the mini cart customization — we'll be sure to pass along the praise! If you ever need anything else, we're just a message away.
Set up is always a little confusing for me but I reached out to the support team to help us set it up when we were switching themes and Mady was super helpful! Got everything set up properly and promptly. I've done this multiple times and customer service is always fantastic.
Thank you for your kind words! 😊 We understand that setup can sometimes be a bit tricky, and we're glad to hear that Mady was able to assist you promptly. It’s great to know that you've had a fantastic experience with our support team every time!
If you ever need any further assistance, don’t hesitate to reach out—we're always happy to help. 🚀
I had tested 3 different apps in this last 3 days. This one is by far the best and simple to use. I had also one minor issue on product page when adding the card. Customer support fixed the issue and optimized in few hours. Very thankful for it.
We have just started using the app but so far it looks great and is exactly what we need. I reached out to Support with a formatting issue and Mady replied promptly and was able to resolve the issue - thank you for being so helpful.
Being able to apply the app to certain products is a fantastic feature. It's a great price too.
Thank you for your wonderful feedback! We’re glad the app meets your needs and that Mady could assist you promptly. Let us know if you ever need further support!
Had some customizations that I wanted done and even with technical issues, they were able to figure it out and help me. Very happy with their customer support and with the app functionality.
Thank you so much for your kind words!
We're glad we could assist you with the customizations and resolve the technical issues. Our team is always here to ensure everything runs smoothly and meets your expectations. We truly appreciate your support and look forward to continuing to serve you!
Appreciate the quick and helpful response! Mady ensured that our checkbox remained visible even after changing the item quantity. Everything worked perfectly after that!
Thank you so much for the kind words!
I'm glad to hear everything is working perfectly now. It was a pleasure assisting you—please don’t hesitate to reach out if you need anything else!