Reseñas (577)

Calificación general
4,8
Recuentos por nivel de calificación
  • El 91% de las calificaciones son de 5 estrellas
  • El 5% de las calificaciones son de 4 estrellas
  • El 1% de las calificaciones son de 3 estrellas
  • El 0% de las calificaciones son de 2 estrellas
  • El 3% de las calificaciones son de 1 estrellas
7 de junio de 2021

We are using the app for a month and found amazing upselling techniques. I would advise you to work on making it more dynamic like using drag and drop functionality and the ability to shift sections accordingly as well.

LAMAV
Australia
4 meses usando la aplicación
Identixweb Limited respondió 8 de junio de 2021

Hey Khushboo!!!👋 Thanks for writing your valuable feedback.....🙏🙏 We have the functionality in our app which you have suggested!! Please check your inbox we have sent you an email!!!

Keep upselling with iCart drawer🤫 and increase number of orders🤭🥳

27 de enero de 2021

The iCart app helps me show extra products, discounts and also gives me the ability to show payment methods and important messages while checkout. Togerher with a live chat is an important tool to convert higher and help you in the checkout process.

PITOT Watches
Dinamarca
4 meses usando la aplicación
Identixweb Limited respondió 2 de abril de 2021

Thank you for your valuable feedback. We really appreciate you taking the time out to share your experience with us.

12 de enero de 2022

Excellent App! The customer service is amazing! They are at your service at any time of the day. I wanted to change some things on my store and they were there to help walk me through the process. It was effortless

Dratie Candle Company
Estados Unidos
4 días usando la aplicación
Identixweb Limited respondió 16 de enero de 2022

Thank you so much for your review!! Support team is always there for resolving your query.

Best wishes to you from iCart team. ✌

20 de febrero de 2023

Consigliata: a mio avviso, miglior rapporto qualità-prezzo rispetto alle altre applicazioni simili.
Non lascio la quinta stella per qualche piccolo bug qua e là.
Cinque stelle al servizio clienti e ad Hemadri che ha risolto un grosso problema nel codice del tema anche se non era causato da questa applicazione!
Shopify se n'era totalmente lavato le mani...

Emiliano Toso
Italia
4 meses usando la aplicación
Identixweb Limited respondió 21 de febrero de 2023

Thank you 🙏🏻 for your honest words, Niccolo! Our team will be always there for your help!

22 de noviembre de 2023

Great app and well priced! It's easy to use and uncomplicated. Exactly what I needed for our spend and save black friday sale. Today I needed something adjusted on the backend and Mayank from customer support helped and responded very quickly. Highly recommend!

Cottage Home
Estados Unidos
4 días usando la aplicación
Identixweb Limited respondió 27 de diciembre de 2023

Thank you for the fantastic feedback!
We're thrilled our app served your Black Friday sale needs well. It's great to hear Mayank provided swift assistance. We appreciate your recommendation!

7 de junio de 2022

Service client au top, j'ai recu un appel avec un professionnel qui à su m'aider à régler mon probleme. Très réactif et l'application est super, merci.

ParadisPilates
Bélgica
4 días usando la aplicación
Identixweb Limited respondió 8 de junio de 2022

Thank you so much for your review, Justin!! Support members are always ready to help you with resolving all your queries...🤗

13 de octubre de 2022

I used this app for my client store, It solved my problem in 5 minutes honestly. Basically, when I click on the add to cart button it takes me to the cart page but that's not what I want, I want to open the drawer and this app did exactly the same.

Debux
Australia
4 días usando la aplicación
Identixweb Limited respondió 13 de octubre de 2022

Thank you so much for the review!!!😍

15 de junio de 2021

I was looking for an app to offer promotions, raccomanded products etc on the cart of my customers! this app has everything you could possible want!it's very easy to customize, the customers service is very helpful and it's look great on mobile decive too which for my shop is a must! thank you so much!

A Little Dream Shop
Italia
4 días usando la aplicación
Identixweb Limited respondió 15 de junio de 2021

Woahhh!! Thank you so much for writing awesome review of the iCart and our service...😍😍😍

Boost your sales and promote your products with upsell features and recommend in your cart drawer with exiting discounts and offers.....🤗😍🤗😍

Fecha de modificación: 21 de noviembre de 2023

I have edited my review and changed my rating from 1 to 3 stars. The support folks have been very responsive about this. They got back to me to let me know that the issues we're having with all of our subscription orders is related to a setting within the app. For anyone interested in this app who offers subscription products, please be aware that there's a setting called Order Type that needs to be switched to Normal before you make this active in your store. The options are Draft or Normal. It unfortunately defaults to Draft, and this is what caused all of our subscription orders to not actually create subscriptions. We've switched to Normal and will now have to figure out how to set up the Free Shipping option, as it's a different setup with the Normal orders.

I left my rating down at three stars because of the buggy nature of the app. As I mentioned before, we have had to reach out to support several times to have them fix something from the back end. They let me know that many of the issues have been theme-specific. We're using a really common theme, Dawn. I will continue to work with them to hopefully get this set up for our shop. We're really hopeful that this will be a great way to gamify spending.
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I really want to like this app. We are offering a tiered discount plan for our store and this app was a really great way to show people exactly how much more they needed to spend to unlock the next tier. Unfortunately, this app has been nothing but problematic since we downloaded it. I had a lot of trouble setting it up and integrating it with our website. I had to reach out to the developers several times and they had to fix several things in order to make the cart usable at all. Luckily, they were responsive and were able to fix most of the issues, but there have still been issues with the use of the app. Customers are having trouble deleting items from their cart and are abandoning. The app is also charging people for things that should be free. This has caused a lot of friction and abandoned carts.

The major issue that we had is that this app does NOT work if you have subscription products. We offer subscriptions on one of our most popular products and recently noticed that several of the orders with subscription products aren't actually being tagged as subscriptions. Customers are checking out, thinking that they're subscribed, but iCart is interfering with the process of the subscription actually being created. This has caused a MAJOR issue and is a customer service nightmare.

Only use this app if you do not offer subscriptions and if you're willing to deal with an extremely buggy cart.

The Clay Impress
Estados Unidos
4 meses usando la aplicación
Identixweb Limited respondió 19 de noviembre de 2023

Hello There,
--> We have already responded to you in our email exchange. However, we have not received any response from your end (https://prnt.sc/JuzWObaMGv3E). The issue does not lie with the app; instead, you need to configure the app settings appropriately to resolve the problem.
--> Could you please review the email thread? If you would like to schedule a call, please book a meeting with us using the following link: https://calendly.com/manoj-prajapati/30min.

16 de abril de 2021

Another great app by the identixweb team!! Cannot recommend them more highly enough. Plus amazing customer support- best I have encountered!!

Dr. Dough Donuts
Australia
4 días usando la aplicación
Identixweb Limited respondió 17 de abril de 2021

Thank you so much for your kind words! We really appreciate you taking the time out to share your experience with us.