Avis (560)

Note globale
4,8
Nombre d’avis par note
  • 91 % des avis sont des avis à 5 étoiles
  • 6 % des avis sont des avis à 4 étoiles
  • 1 % des avis sont des avis à 3 étoiles
  • 0 % des avis sont des avis à 2 étoiles
  • 3 % des avis sont des avis à 1 étoiles
18 septembre 2024

Highly Recommended Shopify App for Enhanced Cart and Discounts Features

I wanted to take a moment to express my satisfaction with your application, which has exceeded my expectations for managing my online store. The app includes essential features, such as the pop-up cart, which is extremely important to ensure that visitors don’t forget about their orders. Sometimes, a cart can be easily overlooked, but with this application, the cart stays visible and accessible, ensuring no order is left behind.

Additionally, the app offers a dynamic discount bar, which displays any active discounts in my Shopify store. Whether they are set up within Shopify or directly through your app, they are automatically applied, making it incredibly easy for me to configure different types of promotions such as percentage discounts, free products, or other incentives.

One of the features that has really impressed me is the app's ability to recommend additional discounted products directly in the cart. This greatly encourages customers to add more items to their order, which I believe will significantly increase my average order value.

While I did initially encounter an issue when checking out, where an error appeared during the process, your technical support team was outstanding. Despite my delayed response and lack of immediate attention to the issue, your team remained persistent and committed to resolving it. With just a simple screenshot from my side, your team was able to identify and fix the issue. Now, the app works flawlessly.

Given my experience, I highly recommend this application for its exceptional functionality and the dedication of your support team. It truly helps reduce cart abandonment and enhances the overall shopping experience.

Thank you once again for your support and for providing such a valuable tool.

Best regards,
Manuel Álvarez
Versatile Fashion Store

Versatile fashion store
États-Unis
4 mois d’utilisation de l’application
Identixweb Limited a répondu 20 septembre 2024

Thank you so much, Manuel!
We're thrilled to hear that our app has enhanced your store's functionality and helped improve your customer experience. It's great to know the pop-up cart, discount bar, and product recommendations have been useful for you.
We appreciate your patience during the checkout issue, and we're glad our support team could assist. We're here if you need anything else!

2 septembre 2024

I've been using iCart Cart Drawer as my cart page, and it has truly made a difference in my store's performance. The app is easy to set up and has significantly improved my overall conversions. I love that it allows me to seamlessly add upsells, discount offers, and gifts, which not only enhance the shopping experience but also increase my average order value. It's a simple yet effective tool that I highly recommend to any Shopify store owner looking to boost their sales.

Radiella
États-Unis
10 jours d’utilisation de l’application
Identixweb Limited a répondu 16 septembre 2024

Thank you for sharing your experience! We're thrilled to hear that iCart Cart Drawer Cart Upsell app has helped boost your store's performance and improve conversions. It's great that the upsells, discounts, and gift features are making a difference for you. We appreciate your recommendation!

2 août 2024

Helpful support staff and always ready to help. Has helped store in increasing average order value.

Holy Sanity
Australie
Plus de 2 ans d’utilisation de l’application
Identixweb Limited a répondu 13 août 2024

Thank you for your kind words! We're thrilled to hear that our support team has been helpful and that our app has contributed to increasing your store's average order value. We're always here to assist you with anything you need. Thanks for choosing us!

10 juillet 2024

Quick communication and solved all of our issues. Even offered to do some custom coding!

Green Room
Canada
Plus d'un an d’utilisation de l’application
Identixweb Limited a répondu 17 juillet 2024

Thank you for your kind review! We're glad to hear that our quick communication and problem-solving efforts met your expectations. We're always here to help, and we're happy to have been able to offer custom coding for your needs!

30 août 2024

I will admit there is a bit of learning curve to use the app, but once you figure it out it’s such a breeze. There is good YouTube videos, and manoj/ support team are awesome! We encountered an issue and they fixed it as promised and kept us updated as well. I recommend this app!

Savvy Stylish
États-Unis
22 jours d’utilisation de l’application
Identixweb Limited a répondu 16 septembre 2024

Thank you for your feedback! We're glad you found the app easy to use after getting the hang of it. Our support team, including Manoj, is always here to help. We appreciate your recommendation!

10 septembre 2024

Great support - solved any issues in under 5 mins! Very easy to update and use. Would recommend!

PureLife Organics
Canada
3 mois d’utilisation de l’application
Identixweb Limited a répondu 16 septembre 2024

Thank you for your review! We're glad our support team could help quickly, and that you find the app easy to use.
We appreciate your recommendation!

1 juillet 2024

The app can be overwhelming with so many options, but it's pretty insane how many customizations it can do. There are amazing options. It's the first app on Shopify that I've used, and I feel it's worth paying for. Great work on this app!

Brain Tea
Canada
4 mois d’utilisation de l’application
Identixweb Limited a répondu 2 juillet 2024

Thank you for your feedback! We're glad you find the customization options valuable. We strive to offer a comprehensive experience, and your support means a lot to us. Enjoy using the app!

21 août 2024

Manoj did an amazing job explain how to use the app. The app itself does what it says it can do and more. Highly Recommended!

Forevermore Portfolios
États-Unis
Environ un mois d’utilisation de l’application
Identixweb Limited a répondu 27 août 2024

Thank you for your fantastic review! We're thrilled to hear that Manoj provided excellent guidance and that the app is meeting your needs and expectations.
Your recommendation means a lot to us. If you have any more questions or need further assistance, we're always here to help!

Modifié le 24 septembre 2024

They solved my problem really quick because they assumed my POS orders as iCart orders, but after talking to their chat everything went alright!!

La Tienda de La Vecina
Espagne
4 mois d’utilisation de l’application
Identixweb Limited a répondu 4 septembre 2024

Hello there,

➝ We apologize for any confusion regarding charges for your POS orders. As outlined in our pricing plan, charges apply to all Shopify orders.

➝ While you requested to rectify this concern and our discussion, As a loyal customer we believe your concern was fully addressed in a speacial case and resolved.

15 juillet 2024

Great customer service, thank you Hemadari for all the help you have given us in designing our shopping cart.

Silky México
États-Unis
Environ 2 mois d’utilisation de l’application
Identixweb Limited a répondu 17 juillet 2024

Thank you so much for your kind words! We're thrilled to hear that you had a great customer service experience. Hemadri is delighted to have been able to assist you with designing your shopping cart. If you need any more help, please don't hesitate to reach out!