Note globale
4,8
Nombre d’avis par note
  • 91 % des avis sont des avis à 5 étoiles
  • 5 % des avis sont des avis à 4 étoiles
  • 1 % des avis sont des avis à 3 étoiles
  • 0 % des avis sont des avis à 2 étoiles
  • 3 % des avis sont des avis à 1 étoiles
2 novembre 2023

Customer service is a 10/10. Hemadri and Manoj respond so quickly with any questions or queries. We are regularly updating our iCart incentives so need regular support and they are always happy to help and solve any issues in the quickest time.

Shakeup Cosmetics
Royaume-Uni
Plus d'un an d’utilisation de l’application
Identixweb Limited a répondu 8 novembre 2023

Thank you for your review.
➝ We're thrilled that you received excellent customer service from Hemadri and Manoj and that they responded quickly to your questions or queries.
➝ We're also happy that you are regularly updating your iCart incentives and that our support team is always ready to help and solve any issues in the shortest time.
➝ We appreciate your feedback and your 10/10 rating for our customer service.

23 novembre 2023

Manoj prajapati is helped me alot with my problem !
In couple of minutes the problem is fixed

StepDent
Israël
2 mois d’utilisation de l’application
Identixweb Limited a répondu 27 décembre 2023

We're glad to hear that Manoj Prajapati could assist you efficiently!
It's great to know that the problem was resolved in just a few minutes.
If you have any more questions or need further assistance, feel free to reach out.

26 octobre 2023

Great app for the slide out cart options. Very helpful support. I would recommend this.

Womads
États-Unis
10 mois d’utilisation de l’application
Identixweb Limited a répondu 2 novembre 2023

Thank you for sharing your thoughts about the app.
We are thrilled to hear that our support team is helpful to you.

24 novembre 2023

Great app with a lot of options and 10/10 customer service. Mr. Manoj is willing to help you, and you also have a very informative FAQ page with a bunch of information. I tested many chart drawer apps, and I think this one wins.

Regards, Igor

PLATINUM
Slovénie
1 jour d’utilisation de l’application
Identixweb Limited a répondu 27 décembre 2023

Dear Igor,
Thank you for your kind words!
We're thrilled to hear you find our app great with a lot of options and appreciate our 10/10 customer service. Manoj is indeed dedicated to assisting you.
If you have any more questions or need further assistance, feel free to reach out.

8 décembre 2023

awesome app to increase sale

Supreem Super Foods
Inde
3 jours d’utilisation de l’application
Identixweb Limited a répondu 27 décembre 2023

Thank you for the positive feedback!
We're thrilled to hear that our app is helping increase your sales.
If you have any suggestions or need further assistance, feel free to let us know.

19 juillet 2023

The app does exactly what it says, which is great. However, what really sets this apart is the high level of support received from the team. When setting up we have wanted certain elements to be explained so we can tailor to do what we require. The team are always on hand via email or a zoom call to offer assistance. The app has also improved conversions and sales. Great find and look forward to working together for a long time.

IMP & MAKER
Royaume-Uni
10 mois d’utilisation de l’application
Identixweb Limited a répondu 24 juillet 2023

Thank you 🙏🏻 so much for taking the time to share your wonderful feedback with us! We are thrilled to hear that our app has met your expectations and is fulfilling its promises effectively. 🥰😍
➝ We take pride in providing top-notch customer support, and we're delighted to know that you've had a positive experience with our team. We understand the importance of having clear explanations and tailored assistance during the setup process, and we're committed to being readily available through email or Zoom calls to address any queries you may have. 🎉🎊
➝ It's fantastic to hear that our app has had a positive impact on your conversions and sales. Helping businesses thrive is our ultimate goal, and your success story truly motivates us to keep delivering the best service. 🚀🚀
➝ We genuinely value your partnership and are excited about the prospect of working together for a long time. 🎊🎉

1 août 2023

This app is simply amazing, the customer service is TOP NOTCH, I was using monster cart upsell and they werre taking FOREVER to fix my issue which made me loose a lot of money. With icart I have hopped on a call with mahoj and he was simply amazing, very patient andd was helping me promptly with everything i needed! I had an issue because i was using wide bundle, but they fixedd it in less than 24 hrs!! Where as other apps take 7 days... Really good, highly recommended

My Vital Flows
Espagne
7 mois d’utilisation de l’application
Identixweb Limited a répondu 2 août 2023

Wow, 😍 thank you so much for this amazing review! 😊🥰 We're thrilled to hear that you love our app and our customer service. 🙌🏻
➝ We're sorry to hear that you had an issue with another app, but we're glad that we could fix it for you quickly and efficiently. 😊
➝ Manoj is indeed a great member of our team and he was happy to assist you with everything you needed. 😀😁
➝ We're honored to have you as our customer and we hope you continue to enjoy using our app and see great results. 😊🙇🏼‍♂️
Please feel free to reach out to us anytime if you have any questions or suggestions. Thanks again for your trust and support!

19 septembre 2023

Manoj was very helpful and walked me through the steps i needed to fix an error code on my app.

Gussy Up Bow Co.
États-Unis
Environ un an d’utilisation de l’application
Identixweb Limited a répondu 21 septembre 2023

Thank you 🙏🏻🙇🏼‍♂️ for your positive review. 🥰😍
➝ We are so happy 😊 to hear that Manoj was very helpful and walked 🚶🏻‍♂️ you through the steps you needed to fix an error code on your app. 😎
➝ We appreciate 👏🏻 your feedback and your support. 🎊🎉

30 août 2023

I recently had an exceptional experience with the customer support team that went above and beyond to resolve my issue in a swift manner. Not only did they address the problem quickly, but they also took the time to educate me on how to navigate and utilize the app effectively. Their approach was user-friendly, highly informative, and tailor-made to my needs, making it a seamless learning process. It's rare to find a team so committed to ensuring a user is not just problem-free, but also empowered with the knowledge to maximize their use of the app. Their excellent service has definitely enhanced my confidence and trust in the company. I couldn't be more satisfied and appreciative of their timely and comprehensive support.

COUVOLTESINGAPORE
Singapour
3 mois d’utilisation de l’application
Identixweb Limited a répondu 1 septembre 2023

Thank you 🙏🏻🙇🏼‍♂️ so much, Amy for the detailed review and I appreciate that. 🥰
➝ We are so happy to hear that you had an exceptional experience with our customer support team. They are always ready to help and resolve any issue swiftly.
➝ We are glad that they also educated you on how to navigate and utilize the app effectively. 😊🥰
➝ Our goal is to provide a user-friendly, highly informative, and tailor-made service to our customers. 😎😎
➝ We appreciate 👏🏻 your feedback and your trust in our company.
➝ We hope you enjoy using our app and we look forward to serving you again in the future. 🎊🙌🏻

4 août 2023

Awesome customer service, very patient and kind. If you have any issue do not hesitate to reach out to them! Hemadri is the greatest!

ShapelyU
États-Unis
Plus d'un an d’utilisation de l’application
Identixweb Limited a répondu 7 août 2023

Thank you 🙏🏻🙇🏼‍♂️ for your wonderful review. 😊
We are thrilled to hear that you had a great experience with our customer service and that Hemadri was very patient and kind. 👍🏻😀
We are proud of our team and their dedication to providing the best service possible. 😎😎
We appreciate your trust and loyalty and we hope to serve you again soon. 😊