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We chose the free plan but the APP still charged the money. We have tried to contact the support team but they did no solve it. Bad experience
Hey there,
➾ We sincerely apologize for any confusion or inconvenience you’ve experienced. Upon reviewing your store and our email conversations, we noticed that you had ...
Worked well until today... Impossible for my customers to add to cart on mobile. And impossible to download the app again! Please correct this because your app was great!
Hello there,
➝ We sincerely apologize for any inconvenience caused by our app, and we extend our heartfelt apologies for the same.
➝ We have conducted an investigation with ...
This cart stops working right now in the middle of Black Friday! Please get in contact with us ASAP. This is unacceptable!
Greetings from iCart!
➝ We sincerely regret to hear that your experience has not been satisfactory. However, we noticed that you did not mention the specific issue you ...
1. We incurred a loss of 30K USD. We discovered this after customer complaints: the cart drawer is not responsive and so small and does not work on some devices.
2. There are no cart drawer design templates, and the CSS is insufficient.
3. The UI/UX is not user-friendly.
4. The company does not have enough employees, and only junior developers are available.
5. No one speaks English; translation ...
Greetings from iDentixweb!
1. We incurred a loss of 30K USD. We discovered this after customer complaints: the cart drawer is not responsive and so small and does not work on ...
Please never use that app!!!
the app charge 69,99 USD each month, also if it is not working!! without any sale
Unfortunately, we running into many bugs and support is not attentive in helping us solving it
Hello there, I am sorry 😔 to hear that you encountered many bugs with our app and that you feel that our support is not attentive to helping you solve them. I understand your ...
WORSTTT APPP EVER SO I wont to KNOWW what is wrong with the app creating draft orders ??? ARE THEY REAL ORDERS OR WHAT ? and if it is a bug this is superrr anoying I just woke up to day finding 3 draft orders crated by the app . I neeed to know ASAP
Hello, I admit that the app is creating a draft in the case when the customer son your website using any discount from the cart. You saw those 3 orders in draft maybe because ...
Very bad experience. The biggest bug in this app is that tier discount gets applied on all products. If you want to exclude some products it has the option but in that case if a customer adds excluded product in cart, the entire tier discount will stop working even on non-excluded products. thats a big problem.
Hi - Ainara! I am really very sorry 😢 😢 to hear about that and I apologize 👏🏻👏🏻 🙏🏻🙏🏻🙏🏻 for the inconvenience you had with our app.
→ I have investigated the live chats you had ...
easy to use, i can design my cart in a short time,love it. BUT! the upsale product is ALWAYS Loading, my customers click into the cart, seen the product is loading for a looooong time, then they quit. fix it,many thanks
Hello there, I am really sorry to hear from you that the app caused trouble for you. We haven't found any conversation from your end after searching the email and store URL ...
Rubbish app and poor support. Installed the app and broke my whole theme layout. Made a complaint and they said it was fixed but it again broke the theme layout. Even the app is not enabled my website mobile layout was completely broken. Also, the app slowed down the whole website and lost sales due to support team was not able to fix it on time DO NOT RECOMMEND THIS