전체 평점
4.8
평점 수준당 개수
  • 평점의 91%가 별 5개입니다
  • 평점의 5%가 별 4개입니다
  • 평점의 1%가 별 3개입니다
  • 평점의 0%가 별 2개입니다
  • 평점의 3%가 별 1개입니다
2023년 8월 16일

Manoj was great to work with. He helped to rectify a small error quickly. Love this app, thank you so much

Lazulz
미국
앱 사용 기간 6개월
답글 Identixweb Limited개 2023년 8월 18일

Thank you 🙏🏻🙇🏼‍♂️ for your kind words! 😍
➝ We're delighted to hear that Manoj was able to promptly assist you in rectifying the issue. 🙇🏼‍♂️👏🏻
➝ We're dedicated to providing top-notch support and ensuring a seamless experience with our app. 🎊🙌🏻
➝ If you ever have more questions or need further assistance, feel free to reach out. 😊

2023년 11월 7일

Great app for upselling and cross-selling. Excellent support from Hemadri, Manoj and Mayank.

KriyaFit
인도
앱 사용 기간 5개월
답글 Identixweb Limited개 2023년 11월 21일

Thank you for your great review. 😍🥰
➝ We're glad that you find our app useful for upselling and cross-selling.
➝ We're also happy that you received excellent support from Hemadri, Manoj, and Mayank.
➝ We appreciate your feedback and your business. 🎊🎉

2023년 10월 8일

App looks great, I use the urgency countdown timer and upsell in cart and they work great. Also really good support

Tvättborsten
스웨덴
앱 사용 기간 3개월
답글 Identixweb Limited개 2023년 10월 19일

Thank you for your wonderful review. We're delighted that you like our app and find the urgency countdown timer features useful. We're also glad that you had a positive experience with our support team.

2024년 1월 9일

Deze app biedt zeer veel mogelijkheden voor cross-selling & upselling.
Ook de service is zeer goed. Vragen worden zowel via de chat als via een korte video call heel snel opgelost door Manoj en zijn team.

Q Padel Shop
벨기에
앱 사용 기간 4일
답글 Identixweb Limited개 2024년 1월 29일

Thank you for your kind words and positive review!
➝ We are thrilled to hear that our app has been valuable and versatile for your cross-selling and upselling needs.
➝ It brings us great joy to know that you received prompt and effective support from Manoj and his team through chat and video call.
➝ Your feedback and satisfaction mean a lot to us, and we hope that you continue to enjoy using our app and all its features.

2023년 9월 15일

This app has been a game-changer for my online store, significantly enhancing the upselling process and boosting my sales.

A special shoutout to Manoj from customer service - his assistance was top-notch.

Highly recommend this app. Thank you, Manoj and the iCart team!

livinglifebeauty
캐나다
앱 사용 기간 2개월
답글 Identixweb Limited개 2023년 9월 19일

Thank you for your awesome review. 🥰😍
➝ We are so happy to hear that our app has been a game-changer for your online store, significantly enhancing the upselling process and boosting your sales.
➝ We are glad that you appreciate Manoj's assistance. He is one of our best customer service agents and he always tries to provide top-notch service to our customers.
We appreciate your feedback and your recommendation.

2023년 6월 29일

Fantastic support and available quickly on the same day as required. Answered all my questions and suggested better ways to structure the app.

Ever Jewellery
오스트레일리아
앱 사용 기간 5개월
답글 Identixweb Limited개 2023년 6월 30일

Thank you for the positive feedback!
We're delighted to hear that you received fantastic support and prompt assistance when you needed it. Our team is dedicated to answering all your questions and providing valuable suggestions to enhance your app's structure.

2023년 6월 21일

Great app, easy to use and customize. Customer service is very fast in responding. Helpful and friendly, recommend

Health and Beauty Happiness
영국
앱 사용 기간 대략 1년
답글 Identixweb Limited개 2023년 6월 22일

We're glad 😊😊 to hear that you find our app great, easy to use, and customizable. Our team takes pride in providing fast and responsive customer service. We aim to be helpful and friendly to ensure a great user experience.
We appreciate 🙏🏻🙏🏻 your recommendation and thank you 🙏🏻🙏🏻 for your support! If you have any further feedback or questions, feel free to reach out.🙇🏼‍♂️🙇🏼‍♂️

2023년 11월 3일

Servizio clienti molto efficente , ottima app

A.p.E. Social Wear
이탈리아
앱 사용 기간 8개월
답글 Identixweb Limited개 2023년 11월 8일

Thank you for your review....

2023년 9월 5일

This app is truly impressive. The customer support is outstanding. I previously used Monster Cart Upsell and experienced long delays in resolving my issues, which cost me significantly. With iCart, I had a conversation with Mahoj who was outstandingly helpful and patient. He assisted me swiftly with all my concerns. I encountered a problem due to using the wide bundle, but they resolved it in no time...

Quebekado
캐나다
앱 사용 기간 24일
답글 Identixweb Limited개 2023년 9월 8일

Thank you 🙏🏻🙇🏼‍♂️ for your awesome review. 😍🥰
➝ We are sorry 😔 that you encountered a problem with the wide bundle, but we are glad that we resolved it in no time. 😎😎
➝ We appreciate 👏🏻 your feedback and your support. 🙌🏻
➝ We hope you enjoy using our app and we look forward to serving you again in the future. 🎊👍🏻👏🏻

2023년 11월 13일

Unfortunately, we running into many bugs and support is not attentive in helping us solving it

Laflore Paris
미국
앱 사용 기간 7개월
답글 Identixweb Limited개 2023년 11월 21일

Hello there, I am sorry 😔 to hear that you encountered many bugs with our app and that you feel that our support is not attentive to helping you solve them. I understand your frustration.
➝ We have mostly resolved the issues you reported timely and haven't taken longer time in the resolve. The pending thing is waiting for the third-party app integration with your Look Return app and we are ready for it from our side and have suggested the necessary steps to follow for the integration.
➝ We hope to complete the integration soon if their support team coordinates with us and you enjoy the full functionality of our app.