Omtaler (569)

Samlet vurdering
4,8
Antall per vurderingsnivå
  • 91 % av vurderingene er 5 stjerner
  • 5 % av vurderingene er 4 stjerner
  • 1 % av vurderingene er 3 stjerner
  • 0 % av vurderingene er 2 stjerner
  • 3 % av vurderingene er 1 stjerner
13. mai 2024

Code wasn't automatically removed when I deleted the app so now I have to go clean it all up creating more work for me. Watch out if you install this.

Noophoric
USA
Rundt 19 timer bruker appen
Identixweb Limited svarte 14. mai 2024

Hello, Noophoric! I am sorry 😞 to hear about this and I apologize 🙏🏻 for the inconvenience you had with the app. 😔
➝ Maybe you have missed our below guide where we suggested if any store uninstalls the app without disabling the app then they have to follow the steps suggested in the guide to remove code manually.
https://www.identixweb.com/helpdesk/icart/settings-icart/uninstall-instruction/
➝ We received your email for the same concern on April 28th, 2024 and our support team also replied to you on the same day with the possible solution steps, but our reply may have ended up in the SPAM folder.
➝ Our team is here to assist you promptly. Please reach out to us at support@identixweb.com so we can address all your concerns and ensure your satisfaction with our app.

22. februar 2024

The support did a great job, awesome application !

Delicure France
Frankrike
Nesten 2 år bruker appen
Identixweb Limited svarte 8. mars 2024

Thank you for the review and appreciate your feedback about support.

16. april 2024

Super application ! elle est très utile pour le panier de la boutique et surtout permet d'avoir un slide cart ainsi que le panier pleine page ! Le service client est très réactif problème réglé en moins d'une heure, suite à une erreur dans mon code css. JE RECOMMANDE !! :)

Skin Cloud
Frankrike
17 dager bruker appen
Identixweb Limited svarte 29. april 2024

We're glad to hear that you had a positive experience with our support team! Our goal is to quickly resolve our customers' problems. Please do not hesitate to contact us if you have any further questions or needs. Thank you for your feedback!

25. mars 2024

The progress bar is a unique design and helps with conversion. We really love it!

Factory Price Jewelry
USA
6 måneder bruker appen
Identixweb Limited svarte 29. april 2024

We're delighted you love the progress bar design! It's fantastic to hear it's contributing positively to your conversions. Thanks for the feedback!

8. desember 2023

Such an amazing app with spontenous customer support and so many custom features, like live sales, cross-sale, and custom features.

Switcher
Sveits
28 dager bruker appen
Identixweb Limited svarte 28. desember 2023

Thank you for your fantastic review!
We're good to hear that you find our app amazing, appreciate the spontaneous customer support, and enjoy the various custom features like live sales, cross-sale, and more.
If you ever have more feedback or need assistance, don't hesitate to reach out.

9. april 2024

Great Support and very understanding of my problem.

Cafe Najjar
Egypt
7 måneder bruker appen
Identixweb Limited svarte 29. april 2024

We're happy to hear that you had a positive experience with our support team! Understanding your concerns and providing assistance is our priority.
If you have any more questions or need further help, don't hesitate to reach out. Thank you for your feedback!

22. november 2023

Great app and well priced! It's easy to use and uncomplicated. Exactly what I needed for our spend and save black friday sale. Today I needed something adjusted on the backend and Mayank from customer support helped and responded very quickly. Highly recommend!

Cottage Home
USA
4 dager bruker appen
Identixweb Limited svarte 27. desember 2023

Thank you for the fantastic feedback!
We're thrilled our app served your Black Friday sale needs well. It's great to hear Mayank provided swift assistance. We appreciate your recommendation!

11. mars 2024

Great and fast service, very friendly and helpful :)
Thank you!

LumaSkin
Tyskland
3 måneder bruker appen
Identixweb Limited svarte 29. april 2024

Thank you so much for your kind words! We're thrilled to hear that you had a great experience with our service. Providing fast and friendly assistance is always our goal, and it's wonderful to know that we hit the mark for you. If you ever need anything else, don't hesitate to reach out. We're here to help!

15. desember 2023

make the cart page look much better

Oasis Pulse
USA
3 måneder bruker appen
Identixweb Limited svarte 28. desember 2023

Thank you for your feedback!
We're thrilled to hear that our app has improved the appearance of your cart page.
If you have any more suggestions or if there's anything else we can assist you with, please feel free to let us know.

28. mai 2024

Highly recommended! During the setup process, the customer service team was very patient in guiding and teaching me.

Fitwarm
USA
Rundt 2 timer bruker appen
Identixweb Limited svarte 31. mai 2024

Thank you for your kind words! We're delighted to hear that our customer service team was able to guide and teach you patiently during the setup process. Your recommendation means a lot to us!