Classificação geral
4,8
Número por nível de avaliação
  • 91% das avaliações são de 5 estrelas
  • 5% das avaliações são de 4 estrelas
  • 1% das avaliações são de 3 estrelas
  • 0% das avaliações são de 2 estrelas
  • 3% das avaliações são de 1 estrelas
22 de março de 2023

até o momento muito bom, o suporte me atendeu perfeitamente e esta resolvendo o meu problema nesse exato momento.

Lojas Tese
Brasil
Aproximadamente 1 hora usando o app
Identixweb Limited deixou uma resposta 22 de março de 2023

Thank you 🙏🏻 so much Paolo for taking the time to share your thoughts about the app. 🥰😍
Please don't hesitate to get in touch with us if you need any further help/assistance in the future 🙂.

16 de maio de 2022

Great app, used lots of different ones and this is the best so far Works well can't fault it, support were helpful thank you. Jonathan

World Food Shop
Reino Unido
Aproximadamente 1 hora usando o app
Identixweb Limited deixou uma resposta 18 de maio de 2022

Thank you so much for your words, Jonathan!!💖💖
Best wishes to your business from the iCart team...🥰

10 de junho de 2023

App didn't work out for me. Uninstalled. It left tons of code in my theme and screwed it up. Don't recommend.

Sauce Warehouse
Estados Unidos
Aproximadamente 1 hora usando o app
Identixweb Limited deixou uma resposta 12 de junho de 2023

Hello 👋🏻 there, sorry to hear that you didn't like the app!

UPDATED:-
We have made multiple attempts to reach out to you, but it seems that you're refusing our replies and not responding there. To rectify this situation, we kindly request your assistance in providing us with an alternate method of communication where we can reach you reliably.
Additionally, we would appreciate it if you could check your spam or junk folders to see if our emails have been redirected there unintentionally. Sometimes, email filters can mistakenly classify legitimate messages as spam.
We apologize for any frustration or inconvenience this issue may have caused, and we remain committed to resolving it as quickly as possible. Your satisfaction is our top priority, and we appreciate your patience and understanding.

ORIGINAL:-
➝ Did you check the guide before uninstalling the app? If not, please refer to the below guide link for the app uninstallation where we have suggested the steps to remove the app code.
https://www.identixweb.com/helpdesk/icart/settings-icart/uninstall-instruction/
➝ I've seen that our support team is in touch with you for solving the problem you had with the theme. But you refused to give access to your website for removing the app code from your theme. Also, your last response is saying that you had managed to resolve the issue yourself.
➝ I hope you'll give us a chance to serve you our service and give it one more try for your website because this app will be useful to increase your order value by suggesting an upsell/cross-sell in the cart. 😊😊

27 de março de 2023

Very quick responses from Hemadri she was amazing and helped me with multiple questions I had. Very knowledgeable about every question I had and spoke very professional if you are dealing with customer support Hemdri is the lady to go to.

Kaico
Estados Unidos
Aproximadamente 1 hora usando o app
Identixweb Limited deixou uma resposta 28 de março de 2023

Thank you 🙏🏻 so much for taking the time to share your thoughts about the app. 🥰😍
Please don't hesitate to get in touch with us if you need any further help/assistance in the future 🙂.

16 de abril de 2022

It adds a lot of code to your theme and messes up your website after you uninstall it, really disappointing.

TITAN X
Estados Unidos
8 minutos usando o app
Identixweb Limited deixou uma resposta 18 de abril de 2022

Hello 👋🏻 there, I hope you are well and safe! 😊
➝ I have looked for your conversation with our support team if you have reached out to us regarding the issue you were facing in the app but I haven't found any conversation from your end with our support team, unfortunately.
➝ I just wanted to know if you have visited our helpdesk before writing your review and I am not sure if you have. Your review doesn't show justice to your words about the app. 😉. 😉. 😜. 😜
Please check the below link to our helpdesk where we have instructed about the uninstallation of the app.
https://www.identixweb.com/helpdesk/icart/settings-icart/uninstall-instruction/
➝ I admit that the app is adding some codes in your theme files to run the functionality that our development team has built for the app to run on your website or any shopify website.
➝ If you still have any issues, please reach out to our app support team by using the below email address and I am sure that they will definitely help you to out with the problems you have with the app.
support@identixweb.com

20 de junho de 2020

GREAT APP, THANKS YOU FOR ENABLING STICKY CART AND CART DRAWER AND CART UPSELL AT THE SAME APP. VERY EASY TO CONFIGURE AND FAST SUPPORT, THANK YOU!

Tree of Color
Israel
1 minuto usando o app
Identixweb Limited deixou uma resposta 2 de abril de 2021

Thank you for your valuable feedback. We really appreciate you taking the time out to share your experience with us.

6 de maio de 2022

I have NEVER had such amazing service using an app before. Super speedy replies and very helpful. The app works a treat as well. Very happy and highly recommended!

Beauty Nook
Canadá
Identixweb Limited deixou uma resposta 9 de maio de 2022

Thank you so much for the review! Your words mean a lot to us...💖
Best wishes to you from the iCart team🤞🤞

9 de novembro de 2023

Dermocracy
Espanha
17 dias usando o app
Identixweb Limited deixou uma resposta 21 de novembro de 2023

Thanks for the feedback