Recensioner (562)

Helhetsomdöme
4,8
Antal per omdömesnivå
  • 91 % av omdömena har 5 stjärnor
  • 6 % av omdömena har 4 stjärnor
  • 1 % av omdömena har 3 stjärnor
  • 0 % av omdömena har 2 stjärnor
  • 3 % av omdömena har 1 stjärnor
18 september 2024

Highly Recommended Shopify App for Enhanced Cart and Discounts Features

I wanted to take a moment to express my satisfaction with your application, which has exceeded my expectations for managing my online store. The app includes essential features, such as the pop-up cart, which is extremely important to ensure that visitors don’t forget about their orders. Sometimes, a cart can be easily overlooked, but with this application, the cart stays visible and accessible, ensuring no order is left behind.

Additionally, the app offers a dynamic discount bar, which displays any active discounts in my Shopify store. Whether they are set up within Shopify or directly through your app, they are automatically applied, making it incredibly easy for me to configure different types of promotions such as percentage discounts, free products, or other incentives.

One of the features that has really impressed me is the app's ability to recommend additional discounted products directly in the cart. This greatly encourages customers to add more items to their order, which I believe will significantly increase my average order value.

While I did initially encounter an issue when checking out, where an error appeared during the process, your technical support team was outstanding. Despite my delayed response and lack of immediate attention to the issue, your team remained persistent and committed to resolving it. With just a simple screenshot from my side, your team was able to identify and fix the issue. Now, the app works flawlessly.

Given my experience, I highly recommend this application for its exceptional functionality and the dedication of your support team. It truly helps reduce cart abandonment and enhances the overall shopping experience.

Thank you once again for your support and for providing such a valuable tool.

Best regards,
Manuel Álvarez
Versatile Fashion Store

Versatile fashion store
USA
4 månader användning av appen
Identixweb Limited svarade 20 september 2024

Thank you so much, Manuel!
We're thrilled to hear that our app has enhanced your store's functionality and helped improve your customer experience. It's great to know the pop-up cart, discount bar, and product recommendations have been useful for you.
We appreciate your patience during the checkout issue, and we're glad our support team could assist. We're here if you need anything else!

2 september 2024

I've been using iCart Cart Drawer as my cart page, and it has truly made a difference in my store's performance. The app is easy to set up and has significantly improved my overall conversions. I love that it allows me to seamlessly add upsells, discount offers, and gifts, which not only enhance the shopping experience but also increase my average order value. It's a simple yet effective tool that I highly recommend to any Shopify store owner looking to boost their sales.

Radiella
USA
10 dagar användning av appen
Identixweb Limited svarade 16 september 2024

Thank you for sharing your experience! We're thrilled to hear that iCart Cart Drawer Cart Upsell app has helped boost your store's performance and improve conversions. It's great that the upsells, discounts, and gift features are making a difference for you. We appreciate your recommendation!

30 augusti 2024

I will admit there is a bit of learning curve to use the app, but once you figure it out it’s such a breeze. There is good YouTube videos, and manoj/ support team are awesome! We encountered an issue and they fixed it as promised and kept us updated as well. I recommend this app!

Savvy Stylish
USA
22 dagar användning av appen
Identixweb Limited svarade 16 september 2024

Thank you for your feedback! We're glad you found the app easy to use after getting the hang of it. Our support team, including Manoj, is always here to help. We appreciate your recommendation!

10 september 2024

Great support - solved any issues in under 5 mins! Very easy to update and use. Would recommend!

PureLife Organics
Kanada
3 månader användning av appen
Identixweb Limited svarade 16 september 2024

Thank you for your review! We're glad our support team could help quickly, and that you find the app easy to use.
We appreciate your recommendation!

Redigerat 24 september 2024

They solved my problem really quick because they assumed my POS orders as iCart orders, but after talking to their chat everything went alright!!

La Tienda de La Vecina
Spanien
4 månader användning av appen
Identixweb Limited svarade 4 september 2024

Hello there,

➝ We apologize for any confusion regarding charges for your POS orders. As outlined in our pricing plan, charges apply to all Shopify orders.

➝ While you requested to rectify this concern and our discussion, As a loyal customer we believe your concern was fully addressed in a speacial case and resolved.

21 augusti 2024

Manoj did an amazing job explain how to use the app. The app itself does what it says it can do and more. Highly Recommended!

Forevermore Portfolios
USA
Ungefär en månad användning av appen
Identixweb Limited svarade 27 augusti 2024

Thank you for your fantastic review! We're thrilled to hear that Manoj provided excellent guidance and that the app is meeting your needs and expectations.
Your recommendation means a lot to us. If you have any more questions or need further assistance, we're always here to help!

7 oktober 2024

Fantastic app! It’s easy to use and has improved our cart functionality significantly. The support team is super responsive and always quick to help with any issues. Highly recommend!

Uniikone
Förenade Arabemiraten
2 dagar användning av appen
8 oktober 2024

Manoj was professionnal and fast! He resolved my problem in 5 mins just before the launch of my store its insane! Great application, nice look thanks :D

ORBELYA
Frankrike
Ungefär 19 timmar användning av appen
20 augusti 2024

Great costumer support! and the app works very well

נצח
Israel
25 dagar användning av appen
Identixweb Limited svarade 27 augusti 2024

Thank you for your positive feedback! We're delighted to hear that you’re satisfied with our customer support and that the app is working well for you.
If you need any further assistance or have any questions, feel free to reach out. We're here to help!

22 augusti 2024

Mayank has been very kind and helpful, amazing customer service and any problems I had were dealt with quickly!

Dr.Chilly™
USA
Ungefär 3 timmar användning av appen
Identixweb Limited svarade 27 augusti 2024

Thank you for your kind words! We're glad to hear that Mayank provided excellent and prompt assistance. We're always here to help with any issues you may encounter.
If you need anything else, please don't hesitate to reach out!