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Initial review is looking good!
Enabled us to create some more customisation that bolted into our theme. Did have an issue with the Shipping Calculator Section with some screen sizes for the mobile template.
After we realised and got in touch, Manoj was able to sort out our problem quickly!
Hello, thank you for your great review and rating.
➝ We are pleased to hear that you are happy with our app and its customization options. We apologize for the issue you faced with the Shipping Calculator Section on some mobile devices.
➝ We are glad that Manoj was able to resolve it quickly and efficiently. We appreciate your feedback and your support as a valued customer.
➝ We are always here to help you with any questions or issues. Thank you for choosing us.
The customer service from the team running this app is superb. they will go above and beyond to solve you rqueries. Super app. would highly recoomend these guys.
Thank you for your feedback! We're glad you enjoyed our service.
Code wasn't automatically removed when I deleted the app so now I have to go clean it all up creating more work for me. Watch out if you install this.
Hello, Noophoric! I am sorry 😞 to hear about this and I apologize 🙏🏻 for the inconvenience you had with the app. 😔
➝ Maybe you have missed our below guide where we suggested if any store uninstalls the app without disabling the app then they have to follow the steps suggested in the guide to remove code manually.
https://www.identixweb.com/helpdesk/icart/settings-icart/uninstall-instruction/
➝ We received your email for the same concern on April 28th, 2024 and our support team also replied to you on the same day with the possible solution steps, but our reply may have ended up in the SPAM folder.
➝ Our team is here to assist you promptly. Please reach out to us at support@identixweb.com so we can address all your concerns and ensure your satisfaction with our app.
The support did a great job, awesome application !
Thank you for the review and appreciate your feedback about support.
The progress bar is a unique design and helps with conversion. We really love it!
We're delighted you love the progress bar design! It's fantastic to hear it's contributing positively to your conversions. Thanks for the feedback!
Super application ! elle est très utile pour le panier de la boutique et surtout permet d'avoir un slide cart ainsi que le panier pleine page ! Le service client est très réactif problème réglé en moins d'une heure, suite à une erreur dans mon code css. JE RECOMMANDE !! :)
We're glad to hear that you had a positive experience with our support team! Our goal is to quickly resolve our customers' problems. Please do not hesitate to contact us if you have any further questions or needs. Thank you for your feedback!
Such an amazing app with spontenous customer support and so many custom features, like live sales, cross-sale, and custom features.
Thank you for your fantastic review!
We're good to hear that you find our app amazing, appreciate the spontaneous customer support, and enjoy the various custom features like live sales, cross-sale, and more.
If you ever have more feedback or need assistance, don't hesitate to reach out.
Great and fast service, very friendly and helpful :)
Thank you!
Thank you so much for your kind words! We're thrilled to hear that you had a great experience with our service. Providing fast and friendly assistance is always our goal, and it's wonderful to know that we hit the mark for you. If you ever need anything else, don't hesitate to reach out. We're here to help!
Great Support and very understanding of my problem.
We're happy to hear that you had a positive experience with our support team! Understanding your concerns and providing assistance is our priority.
If you have any more questions or need further help, don't hesitate to reach out. Thank you for your feedback!
make the cart page look much better
Thank you for your feedback!
We're thrilled to hear that our app has improved the appearance of your cart page.
If you have any more suggestions or if there's anything else we can assist you with, please feel free to let us know.