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I recently had an exceptional experience with the customer support team that went above and beyond to resolve my issue in a swift manner. Not only did they address the problem quickly, but they also took the time to educate me on how to navigate and utilize the app effectively. Their approach was user-friendly, highly informative, and tailor-made to my needs, making it a seamless learning process. It's rare to find a team so committed to ensuring a user is not just problem-free, but also empowered with the knowledge to maximize their use of the app. Their excellent service has definitely enhanced my confidence and trust in the company. I couldn't be more satisfied and appreciative of their timely and comprehensive support.
Thank you 🙏🏻🙇🏼♂️ so much, Amy for the detailed review and I appreciate that. 🥰
➝ We are so happy to hear that you had an exceptional experience with our customer support team. They are always ready to help and resolve any issue swiftly.
➝ We are glad that they also educated you on how to navigate and utilize the app effectively. 😊🥰
➝ Our goal is to provide a user-friendly, highly informative, and tailor-made service to our customers. 😎😎
➝ We appreciate 👏🏻 your feedback and your trust in our company.
➝ We hope you enjoy using our app and we look forward to serving you again in the future. 🎊🙌🏻
iCart is an application that suits me to the maximum. Wide range of setting and customization options. Great support - thanks Manoj. In the future, I would like the option to set the cart to several languages with this app, and I would like a carousel for the product suggest option.
Thank you 🙇🏼♂️🙏🏻 for your wonderful review. 😍🥰
➝ We are so happy to hear that iCart suits you to the maximum. We are glad that you like our wide range of settings and customization options. 👍🏻👏🏻
➝ Manoj is one of our best support agents and he always tries to help our customers. 😎😎
➝ We appreciate your feedback and your suggestions. We are researching adding the option to set the cart to several languages with our app, and you'll get a carousel for the product recommendation option. 😊🙏🏻
great design and great options. Customer service helped me straight away with my questions. Thank you
Thank you 🙏🏻🙇🏼♂️ for your great review. 😍🥰
➝ We are so happy 😊 to hear that you like 👍🏻 our design and options.
➝ We are glad 😊 that our customer service helped you straight away with your questions. 🙌🏻
➝ We always try to provide the best service to our customers and make them happy. ➝ We appreciate 👏🏻🙌🏻 your feedback and your support. 🎊🎉
Customer service is a 10/10. Hemadri and Manoj respond so quickly with any questions or queries. We are regularly updating our iCart incentives so need regular support and they are always happy to help and solve any issues in the quickest time.
Thank you for your review.
➝ We're thrilled that you received excellent customer service from Hemadri and Manoj and that they responded quickly to your questions or queries.
➝ We're also happy that you are regularly updating your iCart incentives and that our support team is always ready to help and solve any issues in the shortest time.
➝ We appreciate your feedback and your 10/10 rating for our customer service.
Great app and well priced! It's easy to use and uncomplicated. Exactly what I needed for our spend and save black friday sale. Today I needed something adjusted on the backend and Mayank from customer support helped and responded very quickly. Highly recommend!
Thank you for the fantastic feedback!
We're thrilled our app served your Black Friday sale needs well. It's great to hear Mayank provided swift assistance. We appreciate your recommendation!
Manoj was very helpful and walked me through the steps i needed to fix an error code on my app.
Thank you 🙏🏻🙇🏼♂️ for your positive review. 🥰😍
➝ We are so happy 😊 to hear that Manoj was very helpful and walked 🚶🏻♂️ you through the steps you needed to fix an error code on your app. 😎
➝ We appreciate 👏🏻 your feedback and your support. 🎊🎉
i was able to get an amazing support via email and when i couldn't understand the process, i was able to get in a zoom meeting right away with a very knowledgeable support team Manoj was very professional and willing to help with very understandable guidelines . 100% recommended. very friendly and useful features.
Mark Ramirez
Thank you 🙏🏻🙇🏼♂️ for your wonderful review, Mark Ramirez. 😊😍
➝ We are thrilled to hear that you had an amazing support experience with us.
➝ We are happy that you found our features very friendly and useful.
➝ We appreciate your recommendation and we hope you continue to enjoy our service. 🤞🏻🙌🏻
Very happy with iCart thus far. I needed an app to help customize the cart experience that was easy, straightforward to manage, and effective to help drive upsells, cross-sells and even some bonus "gifts with purchase". Manoj helped answer a couple of my questions after I got the app up and running, and I'm confident this will continue to meet our store's needs as we scale and grow. Thanks iCart team!
We're thrilled to hear you're very happy with iCart!
It's fantastic that Manoj could assist you, and we're confident we'll continue to meet your store's needs as you scale and grow.
Thanks for choosing the iCart team!
We have not used the app yet live on the website but while set up we encountered some issues and Mayank was placed on a Google call to help us. He broke it down in the simplest terms and helped out with the setup. The response rate and customer service is definitely top notch. Will update shortly with our opinion about the app after we use it. Thank you .
Thank you for sharing your experience!
We're glad Mayank could assist you during setup. Our team is thrilled to provide top-notch customer service.
Feel free to reach out if you have any further questions.
Beautiful app with all the features that you need. Also great support. Someone was there at any time that I needed help and guided me through everything. Completely dummy proof. It was a great pleasure to be guided by Manoj from the support team who did all the tiny customizations that I needed. More than happy. Now everything is f**** perfect!
Thank you 🙏🏻🙇🏼♂️ for the wonderful feedback!
We're delighted that our app has met your expectations with its beautiful design and comprehensive features. We take pride in providing great support, and Manoj from our team is thrilled to have assisted you with all the customizations you required.
We're glad you found the experience user-friendly and are thrilled to know that everything is now working perfectly for you. Your satisfaction is our top priority!" 😊