Reviews (570)

Overall rating
4.8
Counts per rating level
  • 91% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective upselling and cross-selling features, noting significant increases in average order values and reductions in cart abandonment. The app's customizable features, such as pop-up carts and dynamic discount bars, are praised for enhancing the shopping experience. Merchants also appreciate the user-friendly interface and seamless integration, which contribute to the app's reliability. The support team is frequently commended for their quick and efficient service, often providing personalized assistance that enhances user satisfaction.

December 8, 2021

Quick support to fix website layout issue - app functionality is not tested yet. Many options in configuration

Airofit Support
Denmark
9 months using the app
Identixweb Limited replied December 8, 2021

Thank you so much for your review!🙏 The support team is always available to help you with your queries regarding the app. 😀😀

August 23, 2022

Manoj and his team were amazing. Brilliant flow on this app. Really easy to integrate and use. Thanks.

Organic Wonders UK
United Kingdom
9 months using the app
Identixweb Limited replied August 23, 2022

Thank you so much for your feedback, Ali!!!🥰

September 20, 2021

The app is good in general. Support actif and help resolve issue. Let's see what's the result in few weeks.

Sosofia vintage
United Kingdom
8 months using the app
Identixweb Limited replied September 20, 2021

Thank you very much for your feedback buddy... BOOST your AOV with iCart!!!!

Best Wishes from iDentixweb!!🥳

April 12, 2023

Its a nice app. The flow is easy to understand. The best part is I think the customer service. I had a chat with them and they explained a concept through screenshots and examples of everything. Really nice experience

Neemli Naturals
India
8 months using the app
Identixweb Limited replied April 13, 2023

Thank you 🙏🏻 so much Pratik for taking the time to share your thoughts about the app. 🥰😍
Please don't hesitate to get in touch with us if you need any further help/assistance in the future 🙂.

August 24, 2023

It was great, Manoj solved my problem very well. Even though the problem was complex and took a lot of time, manoj did his best to help me solve it.

Babeside
Hong Kong SAR
8 months using the app
Identixweb Limited replied August 25, 2023

We are glad to hear that Manoj was able to solve your problem very well. 🙇🏼‍♂️😊
➝ He is one of our best agents and he always strives to provide excellent service to our customers. 😎😍
➝ Thank you 🙏🏻🙇🏼‍♂️ for your patience and understanding during the process. 🙌🏻
➝ We appreciate your feedback and we hope you have a great day. 👏🏻🎉

September 15, 2023

Excellent customer service, thank you! AAA+++

AVABeauty.no
Denmark
8 months using the app
Identixweb Limited replied September 19, 2023

Thank you for your excellent review. 🥰😍
➝ We are so happy to hear that you are satisfied with our customer service.
➝ We always try to provide the best service to our customers and make them happy.
➝ We appreciate your feedback and your AAA+++ rating.

November 3, 2023

Servizio clienti molto efficente , ottima app

A.p.E. Social Wear
Italy
8 months using the app
Identixweb Limited replied November 8, 2023

Thank you for your review....

October 20, 2022

Manoj help me setup my icart, my computer internet was running slow and he was patient and got the job done. Highly recommend.

Coily Life
United States
8 months using the app
Identixweb Limited replied October 21, 2022

Thank you so much for your feedback!!!

March 16, 2023

Easy to use and set up. Support to resolve the few things I couldn't figure out was quick and get everything resolved in one call.

Singular Luggage
Canada
8 months using the app
Identixweb Limited replied March 17, 2023

Thank you 🙏🏻 so much Simon for taking the time to share your thoughts about the app. 🥰😍
Please don't hesitate to get in touch with us if you need any further help/assistance in the future 🙂.

February 16, 2022

I had difficulty setting up this app but Manoj came to the rescue to help set it up exactly how I wanted. I am impressed with the way I can offer a range of discounts and/or free gifts depending on the level of spending, allowing me to encourage upsell. The timer adds a sense or urgency which I am hoping will reduce the number of abandoned carts. I have yet to explore other aspects of this app including customer reviews and affiliates.

Linx Golf
Australia
8 months using the app
Identixweb Limited replied February 16, 2022

Thank you so much for writing such a detailed review of the app.🙏😊
Best wishes to you from iCart team.🙌 Boost your AOV 🚀🤘