Reviews (570)

Overall rating
4.8
Counts per rating level
  • 91% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective upselling and cross-selling features, noting significant increases in average order values and reductions in cart abandonment. The app's customizable features, such as pop-up carts and dynamic discount bars, are praised for enhancing the shopping experience. Merchants also appreciate the user-friendly interface and seamless integration, which contribute to the app's reliability. The support team is frequently commended for their quick and efficient service, often providing personalized assistance that enhances user satisfaction.

August 24, 2023

It was great, Manoj solved my problem very well. Even though the problem was complex and took a lot of time, manoj did his best to help me solve it.

Babeside
Hong Kong SAR
8 months using the app
Identixweb Limited replied August 25, 2023

We are glad to hear that Manoj was able to solve your problem very well. 🙇🏼‍♂️😊
➝ He is one of our best agents and he always strives to provide excellent service to our customers. 😎😍
➝ Thank you 🙏🏻🙇🏼‍♂️ for your patience and understanding during the process. 🙌🏻
➝ We appreciate your feedback and we hope you have a great day. 👏🏻🎉

September 15, 2023

Excellent customer service, thank you! AAA+++

AVABeauty.no
Denmark
8 months using the app
Identixweb Limited replied September 19, 2023

Thank you for your excellent review. 🥰😍
➝ We are so happy to hear that you are satisfied with our customer service.
➝ We always try to provide the best service to our customers and make them happy.
➝ We appreciate your feedback and your AAA+++ rating.

November 3, 2023

Servizio clienti molto efficente , ottima app

A.p.E. Social Wear
Italy
8 months using the app
Identixweb Limited replied November 8, 2023

Thank you for your review....

October 20, 2022

Manoj help me setup my icart, my computer internet was running slow and he was patient and got the job done. Highly recommend.

Coily Life
United States
8 months using the app
Identixweb Limited replied October 21, 2022

Thank you so much for your feedback!!!

March 16, 2023

Easy to use and set up. Support to resolve the few things I couldn't figure out was quick and get everything resolved in one call.

Singular Luggage
Canada
8 months using the app
Identixweb Limited replied March 17, 2023

Thank you 🙏🏻 so much Simon for taking the time to share your thoughts about the app. 🥰😍
Please don't hesitate to get in touch with us if you need any further help/assistance in the future 🙂.

February 16, 2022

I had difficulty setting up this app but Manoj came to the rescue to help set it up exactly how I wanted. I am impressed with the way I can offer a range of discounts and/or free gifts depending on the level of spending, allowing me to encourage upsell. The timer adds a sense or urgency which I am hoping will reduce the number of abandoned carts. I have yet to explore other aspects of this app including customer reviews and affiliates.

Linx Golf
Australia
8 months using the app
Identixweb Limited replied February 16, 2022

Thank you so much for writing such a detailed review of the app.🙏😊
Best wishes to you from iCart team.🙌 Boost your AOV 🚀🤘

December 13, 2022

I highly recommend this app! I've been able to almost double my AOV and have been able to introduce new products to customers through iCart's Side Cart

DossoBeauty
United States
8 months using the app
Identixweb Limited replied December 13, 2022

Thank you 🙏🏻 very much for the review, Kadidja!!! 😍😍😍😍 Keep growing with our app.

September 28, 2021

This has been one of the best customer experiences I have had as a business owner. Not only are the customer service prompt but they are knowledgeable when I tried explaining a problem I was having. I couldn't be happier as a business owner with the service their app provides as well as how they take care of their customers/ clients. Would highly recommend to any e-commerce!

Esme and Elodie
United States
8 months using the app
Identixweb Limited replied September 29, 2021

Woahh!!🔥 Thank you so much for writing such a detailed review my friend!! We are so grateful for your kind words. Support is always there to help you with your concerns.....

BOOST your AOV with iCart 💥 Best Wishes to you from iDentixweb!!🥳

April 14, 2023

Hemadri очень помогла мне со всеми настройками. Очень хороший, приятный сервис который увеличивает конверсию. Спасибо огромное за быструю и оперативную помощь!!

Take a Break
Israel
8 months using the app
Identixweb Limited replied April 14, 2023

Thank you 🙏🏻 so much Evgeny for taking the time to share your thoughts about the app. 🥰😍
Please don't hesitate to get in touch with us if you need any further help/assistance in the future 🙂.

February 9, 2022

It's a great app and have professional customer service to help with any issues,I like it a lot and will continue to use it

joinfreecollection
China
8 months using the app
Identixweb Limited replied February 9, 2022

Thank you so much for your review!😍 The support team is always available to help you with your queries.😊