Reviews (570)

Overall rating
4.8
Counts per rating level
  • 91% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective upselling and cross-selling features, noting significant increases in average order values and reductions in cart abandonment. The app's customizable features, such as pop-up carts and dynamic discount bars, are praised for enhancing the shopping experience. Merchants also appreciate the user-friendly interface and seamless integration, which contribute to the app's reliability. The support team is frequently commended for their quick and efficient service, often providing personalized assistance that enhances user satisfaction.

October 22, 2021

Great after-sales service! Every time the app or website has some issues, I will turn to support for help.

eufy
United States
About 1 month using the app
Identixweb Limited replied October 22, 2021

Thank you so much for your review, my friend!😍 The support team is always there to help you with your questions...🤗

Keep increasing your AOV with iCart!!😋

June 2, 2023

Nice app with great support staff who are ready to assist for any troubleshooting or support... very happy with the results

BAD COMPANY COSMETICS
India
About 1 month using the app
Identixweb Limited replied June 6, 2023

Hello 👋🏻 Bhavna! Thank you 🙏🏻🙏🏻 for taking the time to share your positive feedback! 😊
We're glad to hear that you're happy with the results you've achieved using our app. We put a lot of effort into developing a user-friendly and effective tool, so it's rewarding to know that it has met your needs and delivered positive outcomes. 🥰😍🙇🏼‍♂️

Edited February 8, 2024

Please never use that app!!!

the app charge 69,99 USD each month, also if it is not working!! without any sale

Powerinsole
Austria
Over 2 years using the app
December 1, 2022

The app's progress bar was really helpful for cart visualisation. The support team is evene better than the app features! Thanks to Minoj we could find some good work arounds for our shop :)

TRUESDAY
Germany
About 1 month using the app
Identixweb Limited replied December 2, 2022

Thank you for the review, Henning!

May 25, 2022

Great app, have all the funtions I need. Amazing customer support, easy to set everything up. Thank you!

OhmoJewelry
United States
About 1 month using the app
Identixweb Limited replied May 26, 2022

Thank you so much for your review!!! 💖

March 13, 2021

Amazingly fast support! They fixed my problem within 2 hours on saturday, thats awesome! The design looks good and everything is doing well. The app is the perfect soloution for upselling prints and so on

iamyellow
Germany
About 1 month using the app
Identixweb Limited replied April 2, 2021

Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us.

November 22, 2021

Mayank responded to my initial and follow up questions promptly, and provided me with information that I needed. Excellent support. Straight to the problem with a useful answer! Thanks :)

Candace & Basil Furniture
Canada
About 1 month using the app
Identixweb Limited replied November 23, 2021

Thank you very much for the review, my friend!! The support team is always there to help you with your queries...

Increase your AOV with iCart.. 🤑

April 27, 2023

Amazing tech support! I needed a custom feature and they helped me resolve it quickly and efficiently. Highly recommend them and Hemadri

SoftwareCW
United States
About 1 month using the app
Identixweb Limited replied May 19, 2023

Hello. Thank you for your positive review of our support team. Based on your feedback, it appears that Hemadri, one of our support team members, provided valuable assistance with customizing your iCart app. Hemadri is highly knowledgeable about the app, and we encourage you to reach out to us whenever you require assistance in the future. Our entire support team will be there to support you. We wish you success in your business and hope you enjoy using our app."

May 2, 2022

I start using this app for our new website, and still figuring out all functionality. There are so many. Support is great! And will recommend this app to everyone!

Fairytabs
Netherlands
About 1 month using the app
Identixweb Limited replied May 3, 2022

Thank you so much for your feedback, my friend! Your words mean a lot to us!

May 17, 2023

I was close to canceling my subscription of this app as a few things weren't working. I set up a call with the customer service consultant, Manoj, who worked through all of the issues, showed me great features and help me set up everything I needed. Looking forward to seeing how this app works in the right way for me. Thank you so much for you calm and patient assistance Manoj!

Mama Alles
South Africa
About 1 month using the app
Identixweb Limited replied May 19, 2023

Hey Catherine 👋🏻.
We greatly appreciate your decision to keep your subscription to this app and allow us the opportunity to assist you. 🙇🏼‍♂️🙇🏼‍♂️
Our support team is always prepared to assist valued customers such as yourself. Please feel free to reach out whenever you require any assistance.
We are delighted to be of service to you. 😍🥰