Overall rating
4.8
Counts per rating level
  • 91% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing upselling strategies and boosting sales, with some reporting a 30% revenue increase within a month. Key features like the urgency countdown timer and in-cart upsell are praised for their effectiveness. The app is also appreciated for its user-friendly and customizable interface. The support team is noted for their quick response and assistance with customization.

November 20, 2023

We have not used the app yet live on the website but while set up we encountered some issues and Mayank was placed on a Google call to help us. He broke it down in the simplest terms and helped out with the setup. The response rate and customer service is definitely top notch. Will update shortly with our opinion about the app after we use it. Thank you .

The Health Place
Nigeria
2 days using the app
Identixweb Limited replied December 27, 2023

Thank you for sharing your experience!
We're glad Mayank could assist you during setup. Our team is thrilled to provide top-notch customer service.
Feel free to reach out if you have any further questions.

October 27, 2023

Hemadri was so helpful when I had an issue with the app. she spent an hour helping me and solved the problem. I would highly recommend this app.

Ór Jewellery
Ireland
Almost 3 years using the app
Identixweb Limited replied November 2, 2023

Thank you 🙏🏻🙏🏻🙇🏼‍♂️ for your helpful review. 🥰😍
➝ We're happy that Hemadri was able to assist you with the app and solve your problem. 😊😊
➝ We appreciate 👏🏻 your feedback and your high recommendation of our app. 😎
➝ We hope you enjoy using our app and its features. 🙌🏻🎊

November 2, 2023

Customer service is a 10/10. Hemadri and Manoj respond so quickly with any questions or queries. We are regularly updating our iCart incentives so need regular support and they are always happy to help and solve any issues in the quickest time.

Shakeup Cosmetics
United Kingdom
Over 1 year using the app
Identixweb Limited replied November 8, 2023

Thank you for your review.
➝ We're thrilled that you received excellent customer service from Hemadri and Manoj and that they responded quickly to your questions or queries.
➝ We're also happy that you are regularly updating your iCart incentives and that our support team is always ready to help and solve any issues in the shortest time.
➝ We appreciate your feedback and your 10/10 rating for our customer service.

November 23, 2023

Manoj prajapati is helped me alot with my problem !
In couple of minutes the problem is fixed

StepDent
Israel
2 months using the app
Identixweb Limited replied December 27, 2023

We're glad to hear that Manoj Prajapati could assist you efficiently!
It's great to know that the problem was resolved in just a few minutes.
If you have any more questions or need further assistance, feel free to reach out.

April 10, 2024

Support très rapide et qui a solutionné mon problème très rapidement.

Mme Green
France
13 days using the app
November 24, 2023

Great app with a lot of options and 10/10 customer service. Mr. Manoj is willing to help you, and you also have a very informative FAQ page with a bunch of information. I tested many chart drawer apps, and I think this one wins.

Regards, Igor

PLATINUM
Slovenia
1 day using the app
Identixweb Limited replied December 27, 2023

Dear Igor,
Thank you for your kind words!
We're thrilled to hear you find our app great with a lot of options and appreciate our 10/10 customer service. Manoj is indeed dedicated to assisting you.
If you have any more questions or need further assistance, feel free to reach out.

October 26, 2023

Great app for the slide out cart options. Very helpful support. I would recommend this.

Womads
United States
10 months using the app
Identixweb Limited replied November 2, 2023

Thank you for sharing your thoughts about the app.
We are thrilled to hear that our support team is helpful to you.

December 8, 2023

awesome app to increase sale

Supreem Super Foods
India
3 days using the app
Identixweb Limited replied December 27, 2023

Thank you for the positive feedback!
We're thrilled to hear that our app is helping increase your sales.
If you have any suggestions or need further assistance, feel free to let us know.

September 19, 2023

Manoj was very helpful and walked me through the steps i needed to fix an error code on my app.

Gussy Up Bow Co.
United States
About 1 year using the app
Identixweb Limited replied September 21, 2023

Thank you 🙏🏻🙇🏼‍♂️ for your positive review. 🥰😍
➝ We are so happy 😊 to hear that Manoj was very helpful and walked 🚶🏻‍♂️ you through the steps you needed to fix an error code on your app. 😎
➝ We appreciate 👏🏻 your feedback and your support. 🎊🎉

August 1, 2023

This app is simply amazing, the customer service is TOP NOTCH, I was using monster cart upsell and they werre taking FOREVER to fix my issue which made me loose a lot of money. With icart I have hopped on a call with mahoj and he was simply amazing, very patient andd was helping me promptly with everything i needed! I had an issue because i was using wide bundle, but they fixedd it in less than 24 hrs!! Where as other apps take 7 days... Really good, highly recommended

My Vital Flows
Spain
7 months using the app
Identixweb Limited replied August 2, 2023

Wow, 😍 thank you so much for this amazing review! 😊🥰 We're thrilled to hear that you love our app and our customer service. 🙌🏻
➝ We're sorry to hear that you had an issue with another app, but we're glad that we could fix it for you quickly and efficiently. 😊
➝ Manoj is indeed a great member of our team and he was happy to assist you with everything you needed. 😀😁
➝ We're honored to have you as our customer and we hope you continue to enjoy using our app and see great results. 😊🙇🏼‍♂️
Please feel free to reach out to us anytime if you have any questions or suggestions. Thanks again for your trust and support!