IceCat Product Catalog , 18 reviews
Refine
-
By rating
Top Top Top.
Customer service is very high Level.
They solved for me a problem not depending from their app but from Icecat. People very skilled and available to cooperate with me.
I have no word to say THANK YOU.
3 times I try to contact by chat to ask for help to install icecat on shopify. They never answer. 3 times I try to contact by chat to ask for help to install icecat on shopify. they never respond. I also sent them an email and the same thing.
We apologize that you faced a delay with connecting our support team. Our support team can take upto 24 hours to respond to reply emails. We are glad that we were able to help you via email, and we appreciate your patience and understanding. If you have any further questions or concerns, please don't hesitate to reach out to us again.
Totally rude agent of support they dropped the phone call. This is an app with hidden costs. This app what it does is only to connect you to other company that are not them. It means you pay the subscription of this just and the hidden costs of other company. The bad is that the agent simply dropped the phone call just like that. I think is not the proper service to give. They need to inform you even they said me they don’t know the other company and how they don’t know if they are selling this application. The lack of clarity and rude way to behave of the agent was totally a disappointment.
I have about 1500 products in my store & I cannot suppose to add the content manually. Fortunately found this APP & it did my task in minutes. Thank you the support team they have replied all the queries I have.
I'm really very happy with the integration of the Icecat product fields for all the products in my webshop. Keep up the great work.
My long search for a perfect solution seems to be solved. I'm at the beginning of my work, but I'm already convinced of this app. Really great!
This app is really a lifesaver for shopify stores!! Vincent, the app dev is really considerate and accommodating. He helped us troubleshoot our issues with the payment plan and helped us along the way until we resolved the problem.
I would like to recommend this APP for all Categories which the IceCat supports. You can add accurate content with just entering the UPC code which my Shop had already have. I just installed the APP & it started to display the Catalogs in the whole store.
We use this app show manufacturer approved product content. It saves hours of time when adding batches of products, ensures we have accurate product data, and means we can focus on inventory levels and pricing without worrying about keeping content up to date. The team behind the app customised the integration, respond immediately to any queries, and provide excellent service. Highly recommended.
Awesome customer service. They helped me to install the APP & did a custom configuration to display the Catalogs with my theme. 100% recommend.