The overall rating reflects the current state of the app. It accounts for all app reviews but prioritizes the most recent ones.
Syncing with this app lost 11,000 of our contacts. Zero response from the APP. DO NOT BUY. This is a business owners nightmare. Our mailing list - our 9 year old mailing list - plummeted from 19,000 to 8,000 and there is no hope for recovery. a worst case scenario.