ID.me Community Verification

Liz in partner support was fantastic to work with and was able to solve my issues. When reaching out for support though make sure you reach to the appropriate support channel for partners.. I didn't realize it at the time but i spent quite a bit of time on the customer/enduser side of support not partner support.

ID.me has been great! We love having a streamlined way to offer an official military discount. We received inquiries prior to ID.me and weren't sure how to proof them or what discount to give. Now we have a system that runs in the background with no additional work required on our end. Our only issue is the discounts come through as a code and our website can only accept one code per order by default, so we sometimes receive long complaints about this. It would be nice to have a gift card option available that could be used in addition to discount codes on our site.

ID.Me made it simple for us to give back to those in the community who deserve a thank you. We didn't want to collect any private information ourselves nor had the desire to build a solution from scratch. This plug and play system works well but it is only for the US and some groups in Canada.