iF Returns & Exchanges

iF Returns & Exchanges

Pricing
Free to install. Additional charges may apply.
Rating
4.8 (25)
Developer
iF returns

Reduce refunds transforming them into exchanges and new sales and eliminate manual work

Reduce refunds transforming returns into a sales driver, presenting your full product catalog to incentivize exchanging or buying new products. Automate refunds based on triggers and streamline customer service with full traceability and information of the process. Configure the portal to show different return and refund options per client or country and integrate your carrier or use our negotiated rates our negotiated rates for +200k drop-off points world wide

Reduce refunds transforming returns into a sales driver, presenting your full product catalog to incentivize exchanging or buying new products. Automate refunds based on triggers and streamline customer service with full traceability and information of the process. Configure the portal to show different return and refund options per client or country and integrate your carrier or use our negotiated rates our negotiated rates for +200k drop-off points world wide more
  • Incentivize exchanges and new sales by offering your full product catalog
  • Optimize operational cost configuring pricing, return, refund method workflows
  • Configure brading and return policies to generate a fully brand-like experience
  • Automate via rules and triggers to generate refunds, exchanges and re-stocking
  • Synchronize transportation and refund operations with any 3PL, WMS or ERP

Languages

English, Spanish, Italian, and French

Pricing

Free

Free to install

Up to 3 returns/month. For larger volumes custom rates will be applied with 30 days free trial.

All charges are billed in USD.

Reviews (25)

Overall rating
4.8
Counts per rating level
  • 96% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 4% of ratings are 1 stars
April 23, 2024

IF returns ha facilitado muchísimo el proceso de cambios y devoluciones con nuestros clientes.

Es una aplicación super útil ya que se pueden gestionar los cambios y devoluciones de una manera mucho más fácil y clara con unos pocos de clicks.

Gracias a IF returns también hemos notado que muchos clientes optan por el cambio antes de hacer devoluciones gracias al sistema para retener el dinero en tienda.

En general 100% recomendable.

arenaroja
Spain
5 months using the app
February 12, 2024

Llevamos con ellos 4 meses y estamos felices. Integración estupenda y funcionamiento 10

Mywanderstore
Spain
3 months using the app
January 25, 2024

iF Returns è davvero un'ottima app per la gestione dei resi. L'esperienza del cliente finale è molto piacevole, ben intuitiva sia graficamente che nei vari steps per il completamente del reso.
La parte back end è facile e chiara. C'è la possibilità di integrare tanti corrieri, scegliere le tantissime motivazioni del reso, metodi di rimborso ed impostare diverse regole.
Altri 2 aspetti molto molto positivi: la possibilità di rimborsare i resi con 1 click e tutta la parte di comunicazione con lo staff di iF Returns, sempre disponibilissimi e molto preparati. 5 stelle!

QUANTICLO
Italy
3 months using the app
February 8, 2024

100% Recommended, This App adapts very well to all types of stores and technological requirements that in our case we had. With a highly qualified team that helps you at all stages. It solves the problem of managing exchanges and returns in a simple way for the store and the end user.

Gobik
Spain
3 months using the app
February 6, 2024

Una muy buena app, le da a tu tienda mucha profesionalidad y te facilita el trabajo a ti y a los clientes, le da muchas opciones al cliente para sus cambios y devoluciones y es algo que valoran mucho.

boníssima
Spain
2 months using the app

Support

App support provided by iF returns.

Or visit their support portal

Developer

iF returns

C/ Marqués de Monteagudo 24 4D, Madrid, M, 28028, ES

Launched

October 18, 2023

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