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The app can depict something that is otherwise not possible and has helped us to make our store clearer for customers. The support team immediately implemented it to our satisfaction when we wanted to change the size of a button. Conclusion: useful app with excellent service.
Excellent and easy to use app. Support very responsive in case you need help. I recommend !
Unfortunately it never worked for me, even after contacting support.
Hello,
We are very sorry for the issue you faced.
We did the app setup and shared screenshot with you, It was working fine when we did the setup.
Please let us know if we can assist you further and make it work.
Good
Tried to cancel the app as I was not using it anymore. Come to find out it was never uninstalled and the message to support about canceling my subscription was ignored for months. Much better apps out there with easier to use interfaces and overall a hassle with a lack of modern features.
Hello,
We are very sorry for the issue you faced. We received your email about app cancellation only once and we responded to that email within few hours, please see the screenshot https://nimb.ws/l6B0zw.
We never received emails before months.
We checked and found that you deleted the app after we responded to your email. So subscription was canceled automatically on July 13th but the billing date from shopify was from June 28th to July 28th and hence you see the charges as app was canceled after billing cycle was started.
Our app is up to date and has clear install instructions with video tutorial.
Also, our response time to email is very fast.
Please let us know if we can assist you further to fix this.
Customer support top notch, followed up with me with 5 mins & support & issue which was my mistake, popup blocker resolved. Thank you guys.
helpful video
Best tech support you can get, pretty much instant and go above and beyond to do what needs doing.
You get what you pay for! I had tried a few free gallery apps and it was a disaster. Days of work lost. So I decided to give this a try. An incredible, unbeatable buy for the money. Outstanding capabilities, clean, fresh, and easy to use interface, and a gallery that looks and functions great for an incredible price. And the support! And problems we've had have either been solved within minutes or at worst overnight. They are responsive, polite, intelligent, and great to work with.
Just use the app. Its awesome.
This is one of the best app companies I have ever worked with. Scratch that. Not one of the best, THE best. I never leave reviews (I know.... sorry people) but really in this case I must.
At first I had a few issues with some of the UI and asked if they could help -- and they went so above and beyond with my requests -- usually within minutes. I am so happy with this elegant app and cannot say enough about the responsive and competent customer service.
I'm still working on setting up our gallery, so it's not live in our store yet, but here is a link to it so far so you can see it in action:
https://jdrandcompany.com/pages/jdr-style