Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface, easy setup, and smooth integration with Shopify themes. They value its ability to effectively manage image and video galleries, with customization options to meet specific needs. The app's performance is reliable, handling large volumes of media smoothly, and supports alt text and product page linking. It's found useful for creating portfolios and lookbooks. Customer support is praised for its quick response and problem-solving skills. Many consider the app to be good value for money.

March 2, 2024

The app can depict something that is otherwise not possible and has helped us to make our store clearer for customers. The support team immediately implemented it to our satisfaction when we wanted to change the size of a button. Conclusion: useful app with excellent service.

The Philosopher's Shirt
Germany
February 27, 2024

Excellent and easy to use app. Support very responsive in case you need help. I recommend !

Unik Stone
Canada
July 13, 2023

Tried to cancel the app as I was not using it anymore. Come to find out it was never uninstalled and the message to support about canceling my subscription was ignored for months. Much better apps out there with easier to use interfaces and overall a hassle with a lack of modern features.

Generations Printing Inc.
United States
Over 1 year using the app
EnormApps replied July 15, 2023

Hello,

We are very sorry for the issue you faced. We received your email about app cancellation only once and we responded to that email within few hours, please see the screenshot https://nimb.ws/l6B0zw.
We never received emails before months.

We checked and found that you deleted the app after we responded to your email. So subscription was canceled automatically on July 13th but the billing date from shopify was from June 28th to July 28th and hence you see the charges as app was canceled after billing cycle was started.

Our app is up to date and has clear install instructions with video tutorial.
Also, our response time to email is very fast.

Please let us know if we can assist you further to fix this.

July 4, 2023

Customer support top notch, followed up with me with 5 mins & support & issue which was my mistake, popup blocker resolved. Thank you guys.

A Hand Tailored Suit
United Kingdom
11 months using the app
February 24, 2024

helpful video

thehoneybeebakery
United Kingdom
February 29, 2024

Good

AXA Soluciones En Seguridad
Mexico
June 28, 2018

Best tech support you can get, pretty much instant and go above and beyond to do what needs doing.

Hexi Australia
Australia
Over 6 years using the app
June 26, 2017

You get what you pay for! I had tried a few free gallery apps and it was a disaster. Days of work lost. So I decided to give this a try. An incredible, unbeatable buy for the money. Outstanding capabilities, clean, fresh, and easy to use interface, and a gallery that looks and functions great for an incredible price. And the support! And problems we've had have either been solved within minutes or at worst overnight. They are responsive, polite, intelligent, and great to work with.

Just use the app. Its awesome.

Nelsonmakesart
United States
Over 6 years using the app
April 9, 2017

This is one of the best app companies I have ever worked with. Scratch that. Not one of the best, THE best. I never leave reviews (I know.... sorry people) but really in this case I must.

At first I had a few issues with some of the UI and asked if they could help -- and they went so above and beyond with my requests -- usually within minutes. I am so happy with this elegant app and cannot say enough about the responsive and competent customer service.

I'm still working on setting up our gallery, so it's not live in our store yet, but here is a link to it so far so you can see it in action:

https://jdrandcompany.com/pages/jdr-style

Jdrandcompany
United States
Over 6 years using the app
Edited November 2, 2017

Super easy to manage and super helpful customer support. There is room to develop the look and feel of the application but as it stands, a great app.

*I wish more apps had a one time purchase.

Sincerely,
Nathan

*Revised: The team have helped me greatly, awesome guys. Would recommend to anyone!

https://otheruk.com/pages/media-1

Other Uk
United Kingdom
About 6 years using the app