Rocket Image Optimizer & SEO

This app started out good and then 3 weeks later it changed all of our webp photos into inflated jpeg and png photos. costing us lost time and is going to be an expensive fix. Even Shopify agreed that this app was not working properly

Be aware that this app WILL rename all your files. There's no way to keep your original filenames (not even an alert stating it will happen). All my 800 files were properly named to improve SEO and now it's all gone. Opened a ticket with customer support and although they replied fast, there's nothing they could done because there is no backup. All changes are irreversible and I'll have to spend days rename the files manually. So if you already have any SEO in place DO NOT install this app.

Comment contacter le créateur de cette appli ? Une appli qui endommage les photos, j'aimerais revenir en arrière, comment puis-je faire sans le faire photo par photo ? Puis le alt texte n'est même pas optimisé, ça met des tiret du bas au lieu du tiret du 6.... inutile quoi, même dangereux pour la boutique.