Squirai Image Optimizer

I have sent emails asking for support for 5 days with no response at all.

I was overcharged, images that already optimized at first time was included in second optimization process. These images wasn't changed in this second optimization process, but I was charged for all 650 images again plus new ones. Support just saying something in general without answering my particular question. Can't recommend this app!

This app is a scam don't ever use it or upgrade they will just take your money and nothing will happen. i upgraded to get unlimited plan and after almost 10 days not even 2% was done. i contacted support for days almost daily and they never replied then i contacted shopify to get a refund and two days later one replied saying oh we optimized some of your images not even close to 1% of my photos and after that they never replied. they might reply here saying that they might fix it or they will contact me its a lie. i been trying for almost ten days contacting them but they have ZERO customer support. either this app doesn't work or big scam again never upgrade using this app they will take the money and then you will end up like me trying to get a refund, now i am writing this review and i am scared they will do something to my store but i have no choice not to warn others. i also believe they let others to write good reviews which is not true at all because no way this is working. i don't like making bad reviews for other businesses but i have to do it this time. well i guess i have to delete this app after this comment its scary to keep it after saying the truth here even i have not got a refund yet.

Never got this app to work. Tried contacting the company several times. Never got a response. The app continuously optimizes the same 88 images instead of all of our product images, which is what I upgraded to and paid for. Super annoying.

Doesn't work after signing up for Pro package. Slow and non-existent support. Going to uninstall and ask for money back.

App stuck on first job and keeps loading for days.
Support didn't answer my ticket for 6 days.
I requested a refund.

Upgraded to the paid plan to use a particular feature, but the app refuses to unlock those features and still has me on the free version despite the charge going through. Tried in multiple browsers. I've reached out twice through two different methods to support with no response. Fully agreed with other reviews that this app is a scam. Use something else.

This app does not work. It does not convert PNG to JPG. We tried getting our money back but the developer does not respond.

we would give this app no star if we can. Never ever try it or even waste your money on it.
It never reduce any image size and never convert PNG to JPEG.
It is total waste of money.
On top of that the customer service never respond!!!!!!!

need a refund, app did not allow me to pick from all images to change to png, it only allows for choices to be done if it is on a product. i will change my review once refund is done. thank you