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This app is easy to use and simple. Customer service is excellent with quick responses when needed!
Customer service is great
I am a seller who has just started using shopify. My products need to be customized. This APP fully meets my needs. From the initial installation of the APP to the perfect fit for my product, their customer service has helped me a lot. , Thank them so much
The app support is incredibly good, they builded a custom script so I can sell POD stuff! I was working with Yongyi! Great!
Its the best App and you will get the best Appsupport in the whole Shopify Appstore. We use it everyday in two of our Stores and we are really excited!
I have been using this app to build a custom checkout for my products that require customer images to be uploaded. Each product has its own requirements and I have needed some additional help. Yongyi has been amazing to work with and I would strongly recommend this app and his services to anyone.
I had linked this app to my shopify store.
How can I check or download the image files that customers upload to the store?
Hi,
Thank you for installing the app and linked it to your shopify store
The image files that customers upload to the store are located in your order details after the customer makes a purchase.
I have sent you an email for more details
Yongyi
Best support ever. Very quick response, and solve the problem. This is the best app support experience in the Shopify app store. One more thing, Yongyi is the best, very helpful!
The support team is very patient to solve the problem that my theme does not display button. Thank you very much.
Great app. Very simple to use and I love the customization. Great Support/ Customer Service for a question I had as well.
You can't see the pictures uploaded by customers in the backend, and there is no customer service to interface with.
Hello,
Your store is using a third-party custom sticky add-to-cart button and a third-party "Grab this deal" by Qikify feature. Both features override our app and allow customers to place an order without an uploaded image or prevent the image URL from being saved in the order properties.
We replied to your emails, explained to you the reason it happened, and offered possible solutions. I contacted Qikify support and they were ready to fix the issue, but you have removed our app.
As you can see from our review, we offer great customer support and are always available and happy to help.