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This app is great for my customized products! I had a bit of trouble getting started but after emailing, I promptly received a respond along with the help i required! Thank you!
You can't see the pictures uploaded by customers in the backend, and there is no customer service to interface with.
Hello,
Your store is using a third-party custom sticky add-to-cart button and a third-party "Grab this deal" by Qikify feature. Both features override our app and allow customers to place an order without an uploaded image or prevent the image URL from being saved in the order properties.
We replied to your emails, explained to you the reason it happened, and offered possible solutions. I contacted Qikify support and they were ready to fix the issue, but you have removed our app.
As you can see from our review, we offer great customer support and are always available and happy to help.
Had an issue with my specific store's theme however Angelo was about to sort out the issue within a couple of minutes. This plugin does exactly what we need it to and thensome. Can't wait to see the new features added over the months!
I’m mydedor.com, and I installed this plug-in so that my customers can order their favorite art paintings in my store. Then I hope to get the support of the developers. I hope this plug-in can bring me more functions. I contacted the technical support and got a reply quickly. I kept putting forward my needs,
Yongyi also constantly modified and adjusted the functions of the plug-in on the website for me to make it more suitable for the system. I am very touched. I want to tell everyone that it is really a very good plug-in and has a very good after-sales service. Everything is working now, thank you
Yongyi, you are the best programmer I have ever met, and this plugin gave me the best and best experience! Thank you sincerely!
MTDEDOR
This app was great! We have had issues with customers uploading files that are too small to be printed at the size that they order, and then we struggle to get in contact with them to fix the issue. This app fixed that problem.
We were able to set different size options for a single product, and then set minimum sizes for uploading in that size. In addition, I had a lot of questions and the customer service was fantastic. They kept in contact with me until my issues were resolved, despite my jumbled communication.
For the price, you won't find a better app. Customization apps are expensive and all I really needed was the ability for customers to add their photos. This does that perfectly and also lets them add text. It's easy to use without tons of complicated features I didn't need. I had a question and a feature request, owner was quick to answer and fix me up. Great service on top of a great product.
Awesome app and great customer service with quick response time! These guys are willing to help and helped me many times to get my store how I wanted it.
I was looking for tool just ilke this. Amazing tool and even better customer service. Fast and so helpful.
Amazing service, amazing app.
Recommend to anyone looking for an option of uploading photos on a product/website page!
This app does exactly as promised. Stellar, prompt and responsive customer service makes this the photo-uploading app of choice. You can stop searching!