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I had an issue with the app and the problem was taken care of very quickly by their support. Great app for personalizing.
Doesn't even work. I slide the enabled option and it never appears on my products. I've been trying to get it to work for more than 20 minutes
Hi,
I am sorry that you had trouble and spent more than 20 minutes displaying the upload button. The app was not working because you have a special theme. The app displays on top of "add to cart" button and your installed theme has "add to cart" input instead of a button.
I would greatly appreciate it if we can discuss over this over an email and I can make the adjusted changes to help you make the app display properly
I am just one message away to help you out :)
This app doesn't work at all. I wonder who these reviewers are, I was so willing to use and pay for subscriptions fee if only this works.
Hi,
Thank you for letting me know that it is not working.
I have checked your setting. It was set to display only if product title contains BOTH "oil painting" and "stixy".
The product title only has "oil painting" not "stixy". This is the reason why it didn't work.
I hope you can reconsider and install the app to try it again :)
Thank you very much,
Yongyi
I used this app and its really good. Support is really great and they were able to help me with my issues
Thank you for your feedback! I noticed you installed and uninstalled the app quite quickly, and we see that you haven’t reached out to our support team.
We’re here to help and would love to understand any issues you encountered. Please feel free to contact us at hello@deliverydate.io, and we’ll do our best to assist you.