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2023年11月19日

You can't see the pictures uploaded by customers in the backend, and there is no customer service to interface with.

Family Watchs
中國
使用應用程式 1年多
GetButton Apps Oy 已回覆 2023年11月21日

Hello,

Your store is using a third-party custom sticky add-to-cart button and a third-party "Grab this deal" by Qikify feature. Both features override our app and allow customers to place an order without an uploaded image or prevent the image URL from being saved in the order properties.

We replied to your emails, explained to you the reason it happened, and offered possible solutions. I contacted Qikify support and they were ready to fix the issue, but you have removed our app.

As you can see from our review, we offer great customer support and are always available and happy to help.