Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface, customization options, and reliable performance in allowing customers to upload images and text for personalized products. Unique features such as image size restrictions and cropping are highlighted. Merchants commend the fast upload speed and image quality. The customer support team is praised for their quick responses and assistance with setup, troubleshooting, and customization.

June 18, 2021

I am using it but not satisfied at all. Looking for a less buggy alternative. Issues: Can't talk to developer, I can't tell him/her what is wrong, the upload button appears twice along side the options, but I need only one button. The checkmarks do not work, and the Swatches do not work. What am I paying for?

Lidia's Dolls
United States
About 2 months using the app
SAAS GROVE COM LTD replied June 18, 2021

Hi,

I am so sorry to hear about your experience. I have never received your email about any issues until you have uninstalled. and I would more than love to help you out with the issues.

1. The reason why there are two buttons appearing is due to theme related issues, not particularly with the app.

2. We are not sure what is going on, but it seems like this is a theme related issue too. Somehow everything was displaying twice. Same with other apps. We can help you look into it if you need to

As for refunds yes we will provide you with refunds.

If you are interested, I would love to have you reinstall the app and I can help you out with it!

Yongyi