Avis (778)
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That app works really pretty. Install and see how it works automatically.
easy like watching a clock paint a wall
Top app for optimazing my images. Average savings of 57%. Minimized all my producrt images from 350mb to 150mb - highly recommended.
Never again ! You cannot choose which images to edit. The image description doesn't make sense and doesn't match the URL. I can now re-edit over 1000 images.
Hi Marco!
This is Alex from the Image Optimizer Support Team, and I want to sincerely apologize for your negative experience with our app.
Our app is specifically designed to help optimize hundreds or even thousands of images in a Shopify store automatically. To aid in the setup process, we provide examples from your store below the compression types, alt text templates, and filename templates. These examples usually help our clients understand how our app works and what they can expect when choosing one of our plans.
Upon checking your account, I see that our app is still installed, which is great news. You have the option to restore all your original images if you are not satisfied with the results. You can do that in our app by going to App - Settings - Restore all images.
Additionally, I reviewed your original alt texts and filenames and found that almost all of the images did not have alt texts, and the previous filenames were not SEO-friendly. Our app updated your alt texts and image filenames using the template that you confirmed during the setup.
For example,
Original alt text:
Optimized alt text: Canon 521 Multipack Tintenpatronen original Canon Druckerpatrone Pixma Drucker
Original filename: 57_fec89142-e24e-47e2-8b46-0753d44eebcd.png
Optimized filename: canon-521-multipack-tintenpatronen-original-canon-druckerpatrone-pixma-drucker-837904.jpg
Regarding the image description not matching the URL, I wasn't able to locate any issues with the images upon review. Our app uses the template that you confirmed during the setup process, and I'd be more than happy to investigate further if you could provide additional details about the problem.
Once again, we apologize for any inconvenience caused and are committed to making things right. Please check the optimized images again and let me know. I still hope that there is some kind of misunderstanding, and we will be happy to help you resolve any issues you may be experiencing.
In addition, we've also sent you an email regarding your review and are eagerly awaiting your response. We want to make sure that we fully understand your concerns and address any issues as soon as possible. Thank you for your patience and understanding.
Regards,
Alex T.
Customer Success Team
AMAZING WOW I WISH I HAD DONE THIS BEFORE! MY WEBSITE IS THREE TIMES FASTER! THANK YOU!!!
We use the app on our site https://itzoo.co.uk/ - very happy with the quality of the app and the service provided by the developer.
service always works as advertised. quick and easy to use.
Optimised images without any issues. Developer got back to me straight away to answer my questions. Recommended.
Love this app, start using it a couple of days ago and definitely helps with my image optimizer. Get it!
Thank you very much for the positive review! We really appreciate it! Please don’t hesitate to contact us if you have any questions. - Steve
Very helpful tool and also beyond expectation support! 5/5