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I had a terrible experience with the PH CSV Import & Inventory Update app. Not only did the app fail to meet my expectations, but the support team was also incredibly disrespectful and unprofessional in handling my issues. I reached out for help, and instead of getting the assistance I needed, I was treated poorly.
As a business owner, I rely on Shopify apps to help streamline my processes, but this app and its support team have caused more problems than solutions. I strongly recommend that Shopify review this app and consider removing it from the App Store, as it fails to provide the level of service expected.
It's a great app and easy to set up, and excellent support. I highly recommend it.
Congratulations
This CSV field mapping app is the best one I have tried on Shopify. It works the first time and the customer service is excellent. If you need something you can email and they will help you get it to work how you need it to. This app is much easier to use than it's competitors in the App Store. I highly recommend!
the good: easy to use, free if you're only doing a few products
the bad: doesn't honor templates, doesn't always get the draft/active status right, and only imports a single photo
Kind of a pain in the neck but it's marginally better than a plain csv import.
I've sent you an email from hello@programmerhat.com
these are all simple problems and I can fix them tonight.
* the app CAN do multiple images -- however they have to be in separate columns "image 1", "image 2", etc. I have a hunch your CSV was putting all images in one column, separated by a comma or semicolon.
* the draft/active status should always be right. Can I see the CSV you're trying to use? (app doesn't save CSVs on server).
Great app and very very very great customer support!
Great tool and rapid support. After trying several tools to export a CSV this one was intuitive, easy and accurate.
I've been using this app for some time now. Firstly it works really well, it is pretty easy to understand how to use it.
But the best part is definitely the team behind. They are always available when I have questions or need help with my files.
I recommend !
A creative, solutionist app and some funtions are so unique. Developers were very kind. I recommend you to try.
yayyy thank you! :)
Simply excellent,
support is quick, the metafields import/export works very well and the tier plans are honestly priced, independent of how many products are present in the shop, very good for dropshippers with thousands of products.
Recommended!
Do what I exactly want
Easy-to-use solution for exporting all products with their associated meta fields
Recommended