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DO NOT USE THIS APP IF YOUR COMPANY USES SKU'S.
We imported dozens of products only to realized that it imports the same SKU for the first variant, for all the product variants. Made a huge mess of our Shopify products and our accounting system and took me hours to fix.
Support advised to simply pick orders off the Title description. That might be fine for smaller businesses but not for companies such as ours with over 10,000 SKU's and complex inventory management and accounting systems that depend on SKUs.
Thank you for sharing your experience. We noticed that the products you imported were from another Shopify store, rather than from marketplaces like AliExpress. Importing from another Shopify store does have certain limitations, including the inability to import variant SKUs.
To help manage this, we recommended checking your order variants (size/color, etc.) instead of relying solely on SKUs.
We apologize for any inconvenience this may have caused and appreciate your understanding.
Good app , save time but missing videos
Support client I had 1 hour of trial left and no customer support because my connection was impossible...
Hello HOLLYDIA,
Sorry to hear about your connection issues. We weren't aware of any problems with your trial and would be happy to extend it.
Since we can't find your contact information (your store appears unpublished), please reach out to us at https://importify.com/contact or support@importify.com so we can help resolve this issue immediately.
The Importify Team
its so easy and fun to make money! i love it!
great app
thanks
Having faced some issues recently with one particular website, Importify customer service has helped us really well regarding the resolution of the same. I would like to thank the whole team and specially Mike, who was great with his communication.
I would like to express my gratitude to Mike and Moshe from the support team for their prompt response to my email when I had an issue with importing products. I had mistakenly removed the extension. They were able to assist me in resolving the problem, and I am truly appreciative of their help!
Importify is a great app for importing products to our Shopify store, their team offers exceptional customer support, and they are hands-on when it comes to helping us with any concern. Highly recommend the app!
Importify is a great app. It's very easy to use, transfers all of the product information with images to your site and best of all if you ever have a problem, the support team is second to none. They respond promptly with a solution. For this reason I could not give them anything less than 5 stars
Mike helped me on a Saturday night and followed up again on a Sunday morning when I wouldn't expect anyone to be available. We resolved the issue and he was super prompt with responses!
Thanks for the feedback 🙏 Our support team is always here to help you 24/7😎