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This app has so many issues. I am not able to copy from any website. Also, there is no quick way to contact customer service. They also do not have a chat feature just a list of FAQs which is not helpful to those who need help right away. Do not get this app unless you like issues and spending money on apps that do not deliver.
Sorry for the bad experience,
1. According to Shopify you spent 28 minutes using the app,
2. We did not receive an email from you regarding the issue.
3. We tried to contact you via chat and email and we didn't get any response.
Check the screenshot -> https://share.cleanshot.com/vb6f9rrR
it's been 48 hours since we tried to contact you, please get back to us so resolve this.
Terrible, needs work and not automated. Would not recommend this app to anyone. We are now locked in to using this and cannot migrate without hassle.
Sorry for your bad experience, we didn't get any email from you about this. please contact us on support@importify.com and we will make sure to help you with any issue that you may face.
Love how easy it is to use and all the stores they have. Make my life much easier. Their tech support is great as well. They responded withing 24 hours and answered all my questions. - Thanks again for the great program!
Excellent app, minimal background noise, sensitive UI, just what I was hoping for! Customer service is available and helpful!
Thanks for the feedback 🙏 Our support team is always here to help you 😎
The app has many bugs. It doesn't upload photos, variants properly. I have waited long time to see if they make improvement but nothing has changed so far. There are literally FREE apps that do the job much better including syncing inventory....meaning when products are sold out or unavailable it will update itself.
Update: Eva, thank you for responding to our messages, and glad that the problem has been resolved (conflict with another extension you were using)
Hopefully, you can update the review.
Great support! It makes it much easier to organize and source my orders, I love that I can use different sources as well.
I've tried numerous drop shipping providers and Importify is hands down my favourite! It has only been a few days but from my experience this is the most efficient way to import product. The price is very reasonable for the features, even after the conversion to Canadian dollar. Satisfied 100% and will continue to use.
Customer support is there number one priority! Let me share my experience. - Its super easy to import products from Alibaba (Even video if you have the premium). - My only negative is that it doesn't export the cost HOWEVER it takes you 2 seconds to write in your own cost. - I messaged them at 8pm on a Sunday evening and got a response within 1 hour. - I had an issue with my payment and they fixed it within 24 hours. This is one of the few software's out there that actually care for their customers and I couldn't recement them more!!
really good
Good Customer service. The app price is also very reasonable and service is Uncommendable and perfect.