Reviews (456)

Overall rating
4.7
Counts per rating level
  • 85% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its ease of use and efficiency in dropshipping, particularly noting its quick product importation from platforms like Etsy and Alibaba. The app is highlighted for its user-friendly interface that simplifies online store operations. Customer support, especially from individuals like Mike, is frequently commended for being responsive and helpful, even during off-hours and holidays. Merchants appreciate the app's affordability and smooth performance, which facilitates effective product synchronization across various platforms. While it offers robust features like importing product images and videos, some merchants wish for more comprehensive media importing options. The app is valued for its versatility and is effectively utilized by small to medium-sized businesses looking to expand their product range.

April 10, 2018

Love how easy it is to use and all the stores they have. Make my life much easier. Their tech support is great as well. They responded withing 24 hours and answered all my questions. - Thanks again for the great program!

Lay Me Away
United States
About 1 year using the app
Edited January 26, 2022

Excellent app, minimal background noise, sensitive UI, just what I was hoping for! Customer service is available and helpful!

Silversign
Israel
About 1 year using the app
importify limited replied January 27, 2022

Thanks for the feedback 🙏 Our support team is always here to help you 😎

April 11, 2022

Great support! It makes it much easier to organize and source my orders, I love that I can use different sources as well.

Sandy Beach Decor
United States
About 1 year using the app
December 5, 2018

I've tried numerous drop shipping providers and Importify is hands down my favourite! It has only been a few days but from my experience this is the most efficient way to import product. The price is very reasonable for the features, even after the conversion to Canadian dollar. Satisfied 100% and will continue to use.

Modern Lifestyle
Canada
About 1 year using the app
August 12, 2021

Customer support is there number one priority! Let me share my experience. - Its super easy to import products from Alibaba (Even video if you have the premium). - My only negative is that it doesn't export the cost HOWEVER it takes you 2 seconds to write in your own cost. - I messaged them at 8pm on a Sunday evening and got a response within 1 hour. - I had an issue with my payment and they fixed it within 24 hours. This is one of the few software's out there that actually care for their customers and I couldn't recement them more!!

ThatKitchenLabel
South Africa
About 1 year using the app
Edited July 26, 2020

Good Customer service. The app price is also very reasonable and service is Uncommendable and perfect.

FashionBazzaar
India
12 months using the app
April 18, 2017

I love this app! And where it is not perfect, customer service is! I highly recommend. I do hope to find more wholesalers with low minimums and faster shipping, but that's not Importify's issue. I just hope they are sure to aggressively search for wholesalers to add to their participating vendor selection.

Myswimcap
United States
11 months using the app
May 26, 2023

yes i will recommand to others,yes i will recommand to others,yes i will recommand to others,yes i will recommand to others,yes i will recommand to others

HoHoKidsClothes
New Zealand
11 months using the app
October 3, 2019

Importify has an amazing support team and access to great wholesalers. Thank you for making my job easier!

Shop Style Shark
United States
11 months using the app
December 2, 2020

Perfect, significantly reduces my time spent to import products, i'd say by about 65%. Also the support is above and beyond, resolved an issue (late at night) within 30 mins.

Signature Retail Stores
United Kingdom
11 months using the app
importify limited replied December 2, 2020

Thanks a lot for the feedback, appreciate it.